# Google logon failing for my.scouting.org

**URL:** <https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888>\
**Category:** My Scouting Tools\
**Created:** [October 25, 2021, 7:17pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888 "2021-10-25T19:17:45Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![RobertAnnicelli](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobertAnnicelli](https://discussions.scouting.org/u/RobertAnnicelli)\
**Post date:** [October 25, 2021, 7:17pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888/1 "2021-10-25T19:17:45Z")

</div>

I am logging in to [my.scouting.org](http://my.scouting.org) with SSO using google with ([rannicel@gmail.com](mailto:rannicel@gmail.com)) and getting the following error message: “We were not able to find a my.Scouting profile linked to this account.” I am able to log in with the same SSO to scoutbook.

_(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:_  
\*1) Hardware: Using MACbook  
_2) Operating system_ Catalinia  
_3) Browser_ Safari  
_4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)_ yes  
_5) Member ID & Council of person affected_ 13859602, HEART OF VIRGINIA  
_Thank you!)_

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [October 25, 2021, 7:28pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888/2 "2021-10-25T19:28:14Z")

</div>

Yes this arose over the weekend - it has been reported to Developers

---

<div class="post-metadata">

**Author:** ![RobertAnnicelli](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobertAnnicelli](https://discussions.scouting.org/u/RobertAnnicelli)\
**Post date:** [October 25, 2021, 7:31pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888/3 "2021-10-25T19:31:07Z")

</div>

Thank you for that information.

---

<div class="post-metadata">

**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [October 26, 2021, 2:31pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888/4 "2021-10-26T14:31:07Z")

</div>

This should be fixed now

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 27, 2021, 2:31pm UTC](https://discussions.scouting.org/t/google-logon-failing-for-my-scouting-org/255888/5 "2021-10-27T14:31:32Z")

</div>

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.