# Help for a leader logging in and connecting to a scout

**URL:** <https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [September 28, 2024, 9:32pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538 "2024-09-28T21:32:15Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![DavidCollins6](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@DavidCollins6](https://discussions.scouting.org/u/DavidCollins6)\
**Post date:** [September 28, 2024, 9:32pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/1 "2024-09-28T21:32:16Z")

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I have a leader who says she can not log into scoutbook and is getting this error when she tries to connect to the scout via the scouting app.

 ![IMG_6867](https://global.discourse-cdn.com/scouting/original/3X/7/4/7484dd30350289a96b93ab687d5ccf57a8f64f9e.jpeg)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 28, 2024, 9:34pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/2 "2024-09-28T21:34:38Z")

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Scouting App is only for Scouts and Parents - it does not help leaders - Leaders need to use the websites @DavidCollins6

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**Author:** ![DavidCollins6](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@DavidCollins6](https://discussions.scouting.org/u/DavidCollins6)\
**Post date:** [September 28, 2024, 9:46pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/3 "2024-09-28T21:46:23Z")

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Ok. Maybe that is her issue. Point her at the website mobile version then

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [September 28, 2024, 9:46pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/4 "2024-09-28T21:46:57Z")

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@DavidCollins6 If you provide her BSA member ID number, we can take a look.

(No names, please.)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 28, 2024, 10:00pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/5 "2024-09-28T22:00:29Z")

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the websites are [scoutbook.scouting.org](http://scoutbook.scouting.org) for older units and [advancements.scouting.org](http://advancements.scouting.org) for Cubs

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**Author:** ![DavidCollins6](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@DavidCollins6](https://discussions.scouting.org/u/DavidCollins6)\
**Post date:** [September 28, 2024, 10:05pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/6 "2024-09-28T22:05:05Z")

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Thank you.

14844853 is the parent/ adult leader.

She should be connected to

14530296 As a parent and adult leader

And

14530333 As a parent.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [September 28, 2024, 10:15pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/7 "2024-09-28T22:15:54Z")

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@DavidCollins6 She appears to be properly connected.

Ask her to log in at my.Scouting:

BSA Web Links → Scoutbook Plus:

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 5, 2024, 10:16pm UTC](https://discussions.scouting.org/t/help-for-a-leader-logging-in-and-connecting-to-a-scout/449538/8 "2024-10-05T22:16:39Z")

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