Help renewing Merit Badge and Nova Counselor

Hello! I want to renew my Merit Badge and Nova Counselor status. I no longer wish to be a Supernova Counselor. I have clicked on opt-out.


When I try to select on renewal, I get a message stating that I need to select a primary position.

I made a short video to demonstrate. https://www.loom.com/share/6ef0ac65182449f08549f8d213204b3e?sid=203dfcb3-500a-4039-a58a-b5548f942e42

Any help that you can provide would be great.
Happy Scouting!
Dr. Anne-Marie Pratt
Scoutbook User ID: 10159606
BSA ID is 13369498
YTP: Completed 2-26-24 Expires: 2-26-2026
West Tennessee Area Council
Jackson, TN

@Anne-MariePratt - i would suggest contacting your council

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