# Help to link SB ID to BSA ID

**URL:** <https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** advancement\
**Created:** [September 13, 2023, 6:12am UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001 "2023-09-13T06:12:02Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![KenBrady](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@KenBrady](https://discussions.scouting.org/u/KenBrady)\
**Post date:** [September 13, 2023, 6:12am UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/1 "2023-09-13T06:12:02Z")

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Hello,

My son is having problems loging into scout book from his phone.

Can anyone please help to link my sons SB ID and BSA ID and associate with his gmail email?

SB ID #1570256  
BSA ID #134362897  
Gmail ID # (_removed by Moderator_)

Thanks very much,

Ken Brady  
(_removed by Moderator_)

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [September 13, 2023, 1:27pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/2 "2023-09-13T13:27:51Z")

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@KenBrady

Your son has a [my.scouting.org](http://my.scouting.org) ID that is his gmail address. He last logged in to Scoutbook on 2/24/23. He needs to use this [my.scouting.org](http://my.scouting.org) ID and password to log in. He should **not** press the Google Login button.

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**Author:** ![KenBrady](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@KenBrady](https://discussions.scouting.org/u/KenBrady)\
**Post date:** [September 13, 2023, 3:01pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/3 "2023-09-13T15:01:10Z")

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Thank you. According to Mason, when Mason logs in using his Gmail account and BSA password he does not have full visibility to his scoutbook advancement.

Would it be possible to have the setting that allows Google credentials to sign in to scoutbook?

Thank you for your help with this.

Ken

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 13, 2023, 3:05pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/4 "2023-09-13T15:05:15Z")

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you change login at [my.scouting.org](http://my.scouting.org) \> My Account \> under the Account area

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [September 13, 2023, 3:09pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/5 "2023-09-13T15:09:36Z")

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@KenBrady

We have had reports starting earlier this year that some youth are not able to log in once they switch to Google credentials due to a Google restriction. I would be careful switching youth to Google login.

If he is able to log in, then he has full visibility. What happens when he tries to log in with his e-mail address and [my.scouting.org](http://my.scouting.org) password?

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**Author:** ![KenBrady](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@KenBrady](https://discussions.scouting.org/u/KenBrady)\
**Post date:** [September 13, 2023, 3:51pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/6 "2023-09-13T15:51:56Z")

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I need to review this with Mason when he gets home from school this afternoon.

Thanks

Ken

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**Author:** ![KenBrady](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@KenBrady](https://discussions.scouting.org/u/KenBrady)\
**Post date:** [September 14, 2023, 5:47am UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/7 "2023-09-14T05:47:24Z")

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Hello Ed,

Please see the attached screen captures of scoutbook when Mason Brady logs in using his @[gmail.com](http://gmail.com) account. His profile only contains his YPT training that he completed for Wolfeboro Summer Camp staff and not any of his advancement or merit badges.

Thanks again for your assistance with this issue.

Ken

 ![Opera Snapshot_2023-09-13_165857_my.scouting.org.png](https://global.discourse-cdn.com/scouting/original/3X/d/b/db3e7248486de1432456bb72a90e9618ab5ee3ab.png)

![Scoutbook Login error - Mason Brady.png](https://global.discourse-cdn.com/scouting/original/3X/8/6/8662bf5c89816ccafe1eacd4a8f56fb1ab91da59.png)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 14, 2023, 1:02pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/8 "2023-09-14T13:02:52Z")

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@KenBrady that is not Scoutbook - that is [my.scouting.org](http://my.scouting.org) - Scoutbook is [scoutbook.scouting.org](http://scoutbook.scouting.org)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 14, 2023, 1:21pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/9 "2023-09-14T13:21:56Z")

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If you want we can setup a screenshare to see it - as everything looks fine on the backend @KenBrady

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 21, 2023, 1:22pm UTC](https://discussions.scouting.org/t/help-to-link-sb-id-to-bsa-id/377001/10 "2023-09-21T13:22:32Z")

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