# I no longer see my son's information under my account

**URL:** <https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [March 2, 2021, 8:13pm UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999 "2021-03-02T20:13:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CatherinePodagrosi](https://avatars.discourse-cdn.com/v4/letter/c/ea5d25/32.png) [@CatherinePodagrosi](https://discussions.scouting.org/u/CatherinePodagrosi)\
**Post date:** [March 2, 2021, 8:13pm UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999/1 "2021-03-02T20:13:43Z")

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Hi,  
When I log into Scoutbook, I no longer see my son connected to my account. I cannot see the list of pack events, RSVP for meetings or input progress he is making on badge requirements. He does not seem to be connected to me anymore in scoutbook. I saw others have had this same problem. Can you help me fix this? Thanks!

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [March 2, 2021, 8:21pm UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999/2 "2021-03-02T20:21:08Z")

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Catherine,

You have multiple Scoutbook accounts, BSA Member IDs and [my.scouting.org](http://my.scouting.org) accounts. It will take a little time to figure out what is going on and get it fixed.

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [March 3, 2021, 3:40am UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999/3 "2021-03-03T03:40:04Z")

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Catherine,

I have merged your accounts. Please log in to Scoutbook and let me know if what you are seeing looks correct…

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**Author:** ![CatherinePodagrosi](https://avatars.discourse-cdn.com/v4/letter/c/ea5d25/32.png) [@CatherinePodagrosi](https://discussions.scouting.org/u/CatherinePodagrosi)\
**Post date:** [March 3, 2021, 4:44am UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999/4 "2021-03-03T04:44:54Z")

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Yes! It all looks good. Thank you so much for your help!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [March 10, 2021, 4:45am UTC](https://discussions.scouting.org/t/i-no-longer-see-my-sons-information-under-my-account/226999/5 "2021-03-10T04:45:16Z")

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