# I'm not recognized as cubmaster. So I can't order badges or advance scouts

**URL:** <https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [February 3, 2021, 12:03am UTC](https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578 "2021-02-03T00:03:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LoganRothrock1](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/loganrothrock1/32/6383_2.png) [@LoganRothrock1](https://discussions.scouting.org/u/LoganRothrock1)\
**Post date:** [February 3, 2021, 12:03am UTC](https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578/1 "2021-02-03T00:03:43Z")

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I’m cubmaster of pack 4. Scoutbook won’t let me do anything with advancements or ordering. It says I’m still cubmaster but then tells me I don’t have access. Help

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [February 3, 2021, 12:07am UTC](https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578/2 "2021-02-03T00:07:38Z")

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Does your CM position show a “green shield with a check mark” next to it in Scoutbook at:

My Dashboard → Administration → My Dashboard → My Positions ?

Do you also have a separate Unit Admin position listed in Scoutbook, or is it just the CM position?

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [February 3, 2021, 1:25am UTC](https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578/3 "2021-02-03T01:25:41Z")

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@LoganRothrock1 I sent you a private message, but you have multiple BSA member numbers. The wrong BSA is associated with your Scoutbook account.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [February 10, 2021, 1:26am UTC](https://discussions.scouting.org/t/im-not-recognized-as-cubmaster-so-i-cant-order-badges-or-advance-scouts/221578/4 "2021-02-10T01:26:00Z")

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