# Internet Advancement: Does not have an option for Recharter after "Upgrade" **URL:** \ **Category:** Internet Advancement\ **Created:** [November 7, 2022, 1:45pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199 "2022-11-07T13:45:30Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![MarkCorbett](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markcorbett/32/20761_2.png) [@MarkCorbett](https://discussions.scouting.org/u/MarkCorbett)\ **Post date:** [November 7, 2022, 1:45pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/1 "2022-11-07T13:45:30Z")
I went to IA this morning to work on my recharter. Guess what, received two error messages and the link for Internet Recharter was missing from left side panel. I am a Key 3. This was a feature, now missing. Not sure what to do. BSA Announcement said everything was operating OK after weekend update. This may be premature. ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 1:47pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/2 "2022-11-07T13:47:13Z")
Yep. Key-3 delegate and lead for my unit’s recharter. Same thing. No access to recharter. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 7, 2022, 1:51pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/3 "2022-11-07T13:51:31Z")
Try Shift + Refresh please ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 1:53pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/4 "2022-11-07T13:53:04Z")
I did refresh. I did shift-refresh. I did it in an incognito browser. No luck but I did get a new error message ![Screenshot 2022-11-07 at 08-52-18 Roster Internet Advancement](https://global.discourse-cdn.com/scouting/original/3X/d/d/dd86c047d80ec546bfe6a412ac7efae8a26fb7b2.png) ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 7, 2022, 1:55pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/5 "2022-11-07T13:55:20Z")
Can you see the error in Developer tools? ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 1:55pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/6 "2022-11-07T13:55:26Z")
> [@DonovanMcNeil](#): > > Can you see the error in Developer tools? ![image](https://global.discourse-cdn.com/scouting/original/3X/1/6/1696fe9e4930e6becedf02317e4977e0d8d75540.png) ---
**Author:** ![MarkCorbett](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markcorbett/32/20761_2.png) [@MarkCorbett](https://discussions.scouting.org/u/MarkCorbett)\ **Post date:** [November 7, 2022, 1:57pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/7 "2022-11-07T13:57:48Z")
When I used the shift refresh I could no longer see my unit roster and also received an error message. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 7, 2022, 2:00pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/8 "2022-11-07T14:00:00Z")
@WilliamsburgScouter it would be under Network ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 2:08pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/9 "2022-11-07T14:08:03Z")
At first looked like ad blockers I had Ad Block Plus and AdBlocker Ultimate ![image](https://global.discourse-cdn.com/scouting/original/3X/0/8/082ae93f137fbdf437087374ec5cc63697a206bf.png) So, disabled both. Still System Error XHRGEThttps://api.scouting.org/organizations/v2/units/554FB1A4-AA45-4516-ADAF-299B204894EA/adults?swCache=true [HTTP/1.1 500 Server Error 25279ms] So I throw it over to incognito Chrome. I can log into now (yea!) but still throwing “Error System Error” ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 2:14pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/10 "2022-11-07T14:14:52Z")
One last try: Edge Normal = recharter reappears. InPrivate = recharter also reappears ![image](https://global.discourse-cdn.com/scouting/original/3X/8/c/8c02682f60cbb7c0daf35886a976b3d19b0aa937.png) So, to review: Incognito Firefox **with** ad blockers: Error/no recharter Incognito Firefox **without** ad blockers: Error/no recharter Private Browsing Chrome **without** ad blockers: Error/no recharter Edge = Recharter appears ---
**Author:** ![WilliamsburgScouter](https://avatars.discourse-cdn.com/v4/letter/w/839c29/32.png) [@WilliamsburgScouter](https://discussions.scouting.org/u/WilliamsburgScouter)\ **Post date:** [November 7, 2022, 2:35pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/11 "2022-11-07T14:35:46Z")
Ok, in the last 20 minutes or so something happened because I now have recharter back on all browsers. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [November 7, 2022, 3:11pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/12 "2022-11-07T15:11:35Z")
There was a hardware issue on Akela. New hardware has been swapped in and the systems appear to be working better. ---
**Author:** ![MarkCorbett](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markcorbett/32/20761_2.png) [@MarkCorbett](https://discussions.scouting.org/u/MarkCorbett)\ **Post date:** [November 7, 2022, 4:55pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/13 "2022-11-07T16:55:32Z")
Thank you for quick response!! ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [November 8, 2022, 4:55pm UTC](https://discussions.scouting.org/t/internet-advancement-does-not-have-an-option-for-recharter-after-upgrade/327199/14 "2022-11-08T16:55:36Z")
Closed on November 8, 2022, 4:55pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.