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Internet Advancement Organization Error

In the internet advancement I am getting an error organization not found and I can’t update or access any of the scouts. here is the errors that show on screen
image

Your troop’s recharter appears to be “pending”. Please contact your council.

Hello
Can you point me to who I can contact at the Greater New York council?

Thanks

Regards;
Michael Lavin

Normally I’d say your council registrar, but you could also try your district executive as a starting point.

I would just call your council office and let the receptionist transfer you to the appropriate person.

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