Internet Recharter is gone for me

In case having a working K3D case helps diagnosis:

K3D (registered ASM)
Troop
12/31/2021
Username/Password
Win10 Pro 19043.1288
Firefox 93.0 or Chrome 95.0.4638.54

Your Position: Chairperson
Your Unit Type: troop
Unit Expiry Date: 12/31/2021
How you Log in: User/Pass via Internet Advancement url with myscouting.org username
Operating System: Mac Big Sir
Browser/Version: Chrome - Version 95.0.4638.54 (Official Build) (x86_64)

@DonovanMcNeil - I have removed the functional roles from my MYST units. I gather it will need to sync later today and I will test

WENT IN YESTERDAY STARTED THE PROCESS, CAME BACK IN TODAY AND CANNOT ACCESS RECHARTER WHEN LOGGED IN THROUGH SCOUTBOOK.

Your Position: KEY 3 - COMMITEE CHAIR
Your Unit Type: TROOP
Unit Expiry Date: 12/31/2021
How you Log in: FROM LINK Internet Charter Renewal 2.0 | Boy Scouts of America THEN LOGINING IN WITH SCOUTBOOK PASSWORD LIKE USUAL
Operating System: WINDOWS 365
Browser/Version: GOOGLE CHROME

Your Position: KEY 3 - Scoutmaster
Your Unit Type: TROOP
Unit Expiry Date: 12/31/2021
How you Log in: With Scoutbook to Internet Advancement
PASSWORD LIKE USUAL
Operating System: WINDOWS 365
Browser/Version: GOOGLE CHROME

Your Position (that allows access to IR): Committee Chair
Your Unit Type: Troop
Unit Expiry Date: 12/31/21
How you Log in (User/Pass; Apple; Google): User/Pass
Operating System: Windows/PC
Browser/Version: Chrome/Firefox (link is gone on both)

Committee Chair
Troop
12/31/2021
User/Pass
Windows/PC
Internet Explorer and Google

Cubmaster
Pack
12/31/21
User/Pass
Windows 10
Chrome 95.0.4638.54 (both regular and incognito)

Committee Chair
Troop
Normally Feb 28, but 12/31/21 this time
User/Pass
Windows 10
Chrome 95 and Firefox 93.0 (64-bit)

@HeatherFulton is this today? can you try a private or incognito window?

Works for me even on mobile phones

Key 3 Delegate
Troop
12/31/21
User/pass
Mac 10.15.7
Chrome Version 95.0.4638.69 or Safari 13.1.3

@ShawnKidd are you sure you are under the correct troop?

@DonovanMcNeil It is now rectified. I had the correct troop. I think I just needed to wait for an overnight processing after getting the new Key 3 Delegate role.

I dont have the Recharter Menu option

Your Position (that allows access to IR) - Troop Advancement Chair (troop admin)
Your Unit Type - Troop
Unit Expiry Date -
How you Log in (User/Pass; Apple; Google) My Scouting username/password
Operating System - Windows 10 Pro
Browser/Version - Firefox 78.15.0esr

@AlexandraFano not sure UAC was ever given access? it is Key 3 or Delegate

1 Like

No the UAC would be involved in recharger unless so granted said rights as a key 3 delegate by the unit key 3. @AlexandraFano - I would talk to your unit key 3

Clicking on Recharter gives me this error:
“We’ve encountered a problem with this feature. Our development team has been notified of this error.”

Your Position (that allows access to IR): Committee Chair
Your Unit Type: Pack
Unit Expiry Date: 12/31/2021
How you Log in (User/Pass; Apple; Google): User/Pass
Operating System: Windows 10
Browser/Version: Chrome 94.0.4606.81

@PaulLanzi have you tried an incognito or private window?