# Invitation Manager - Send Application Not Working

**URL:** <https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409>\
**Category:** My Scouting Tools\
**Tags:** lead, invitation, application\
**Created:** [June 14, 2022, 3:59pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409 "2022-06-14T15:59:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [June 14, 2022, 3:59pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409/1 "2022-06-14T15:59:52Z")

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I’ve utilized the “Send Application” in Membership Manager \> Invitation module to a Lead but the Lead has not got an e-mail to take any action. We have checked their spam/junk and nothing is there either. And yes, this is my own child, starting Lions. I was using the Lead to the Application process to see it in action but it’s been 30 minutes and nothing had come across.

 ![Screen Shot 2022-06-14 at 10.53.05 AM](https://global.discourse-cdn.com/scouting/original/3X/a/1/a17c0c5ebd0989fb2042de8a03dd9c5138319b69.png)

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [June 14, 2022, 4:10pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409/2 "2022-06-14T16:10:15Z")

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With my.scouting issues, you have to contact your local council and ask them to submit a help ticket to National.

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [June 14, 2022, 4:15pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409/3 "2022-06-14T16:15:03Z")

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Will do but don’t understand why the extra step here is for a volunteer… this issue can’t be local to my Council.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [June 14, 2022, 4:38pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409/4 "2022-06-14T16:38:35Z")

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We (SUAC) can help with Scoutbook issues, but we do not have the ability to submit help tickets for my.scouting issues. But councils do.

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [June 15, 2022, 4:39pm UTC](https://discussions.scouting.org/t/invitation-manager-send-application-not-working/298409/5 "2022-06-15T16:39:18Z")

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