Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a leader who had her accounts merged and now sees her son twice (and her son’s account shows her twice) and the she also has double connection to scouts
Is this something that can be fixed by unit?
council (using volunteer support tool and if so how?
or national and/or the SUAC Magicians Guild!!!
Unit might be able to fix themselves by resetting her leader position(s)/role(s) by going through the unit roster page (Pack Roster / Troop Roster / Crew Roster / Ship Roster) and updating her positions.