Leader not in Send Message list

I have a leader who is registered as a leader, shows in our Scoutbook troop roster as a leader, but does not show in the Leader list in the Send Message section. She does show up in the Parent list and does receive emails when she is selected. Any ideas on how to get here in the Leaders list?

@TonyPiccone - You can help by providing the
“registered position title” and the BSA membership ID. (No names please.)


@Bill_W , the registered position title is Committee Member, the BSA membership # is 13801585.

1 Like

@TonyPiccone the email was not on the SB User - this is fixed

@DonovanMcNeil and @Bill_W, that fixed the problem.

Thank you!

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