# Leaders no longer receiving emails / Dropped off leaders email **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [September 10, 2026, 12:37pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893 "2026-09-10T12:37:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 10, 2026, 12:37pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/1 "2026-09-10T12:37:12Z")
I have multiple cub leaders showing up in Scoutbook BUT when sending messages, they are not an option to send an email and are not receiving emails as a parent. 141600800 140990662 142042230 142219139 141241821 140483500 140276206 13217053 141487482 140136536 137333351 14254243 141822481 142001247 140399622 141771773 141869736 140804943 13943908 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 12:42pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/2 "2026-09-10T12:42:23Z")
@CraigStachewicz under messages \> New \> Recipients \> do the leaders show in that list? do they look normal on the list? ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 10, 2026, 12:47pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/3 "2026-09-10T12:47:39Z")
They are not listed. They only show up on roster as leaders. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 12:51pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/4 "2026-09-10T12:51:46Z")
@CraigStachewicz ok - just to make sure - under the Recipients \> Filter \> the ALL or Leader is selected? ![image](https://global.discourse-cdn.com/scouting/original/3X/c/9/c9abb5f9c4fc0b4d68b7860bf337e5995ed47f4b.png) ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 10, 2026, 12:54pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/5 "2026-09-10T12:54:35Z")
They are not listed in All or Leader. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 12:55pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/6 "2026-09-10T12:55:46Z")
OK - just always try the simples before we send something in - let me see ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 12:59pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/7 "2026-09-10T12:59:42Z")
@CraigStachewicz I guess one reverse question, what (if any) leaders do show? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 1:00pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/8 "2026-09-10T13:00:55Z")
Does not have to be a full list - IF any show do you see a trend? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [September 10, 2026, 1:04pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/9 "2026-09-10T13:04:33Z")
@CraigStachewicz - is there a scroll bar to the right of the list window ![image](https://global.discourse-cdn.com/scouting/original/3X/e/c/ecf22f5790bf7990b894cd637ff83e3191827db4.png) ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 10, 2026, 1:07pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/10 "2026-09-10T13:07:00Z")
Leaders that are in “reserve” - not in Cubs anymore. Chair Cubmaster Secretary They all show up. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 10, 2026, 1:09pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/11 "2026-09-10T13:09:05Z")
So they show but are no longer registered? Do you have a sample MID (Member #)? ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 10, 2026, 1:13pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/12 "2026-09-10T13:13:43Z")
Some are still with Scouts, not with Cub Scouts. Others may expire soon 141081293 ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 11, 2026, 2:08pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/13 "2026-09-11T14:08:42Z")
Good day Any update on the above? Thanks Craig ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 15, 2026, 12:09pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/14 "2026-09-15T12:09:06Z")
Good day, Messaging still not showing all our leaders when filtering. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 15, 2026, 12:16pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/15 "2026-09-15T12:16:57Z")
It is reported watch Change Log for any updates ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 15, 2026, 12:25pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/16 "2026-09-15T12:25:23Z")
Thank you for the update. Craig ---
**Author:** ![CarrieZambrana](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@CarrieZambrana](https://discussions.scouting.org/u/CarrieZambrana)\ **Post date:** [September 16, 2026, 9:41pm UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/17 "2026-09-16T21:41:23Z")
I am having the similar issue. The committee chair is unable to select a committee member to receive emails from the list in Scoutbook Plus. However, when reviewing the members profile I do not see any notes about “no email” selected. Member number 12767111. ---
**Author:** ![NathanGreer](https://avatars.discourse-cdn.com/v4/letter/n/f0a364/32.png) [@NathanGreer](https://discussions.scouting.org/u/NathanGreer)\ **Post date:** [September 17, 2026, 2:01am UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/18 "2026-09-17T02:01:09Z")
This sounds like my issue already noted. [Adult leader showing on roster but not in list of email recipients - #8 by DonovanMcNeil](https://discussions.scouting.org/t/adult-leader-showing-on-roster-but-not-in-list-of-email-recipients/511799/9) By the way, I do receive event reminder emails. But no messages written by humans. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [September 17, 2026, 2:42am UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/19 "2026-09-17T02:42:29Z")
> [@NathanGreer](#): > > I do receive event reminder emails. But no messages written by humans. Thanks for mentioning that. That’s actually good diagnostic information. I believe those are sent through slightly different systems, so it may help folks chase down the issue. ---
**Author:** ![CraigStachewicz](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CraigStachewicz](https://discussions.scouting.org/u/CraigStachewicz)\ **Post date:** [September 24, 2026, 12:31am UTC](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893/20 "2026-09-24T00:31:19Z")
Good day Still having the issue [Next page](https://discussions.scouting.org/t/leaders-no-longer-receiving-emails-dropped-off-leaders-email/511893.md?page=2)