I see all my new cubs show up in Scoutbook, except for one whose name is black/grey instead of red. I’m CC and I have set myself for full permissions for her account in the Connections Manager.
When I click on her name, it says I’m not connected.
I’ve sent an email request thru the connections screen to her parents to accept control, but I don’t know if they will understand what needs to be done.
I have full control of her sister’s account, so I don’t think it’s anything the parents have done on their side.
Thanks for the assist!