# Lion and AOL with no parent connection

**URL:** <https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [November 2, 2022, 8:30pm UTC](https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559 "2022-11-02T20:30:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![CourtneyAtkinson](https://avatars.discourse-cdn.com/v4/letter/c/a88e57/32.png) [@CourtneyAtkinson](https://discussions.scouting.org/u/CourtneyAtkinson)\
**Post date:** [November 2, 2022, 8:30pm UTC](https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559/1 "2022-11-02T20:30:43Z")

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I have a Lion and an AOL that do not have a parent listed on their Scoutbook account. When I search for the parents email address or name under the “Search for existing user”, no results are returned.

BSA ID’s are: 14656675 (Lion)  
14440001 (AOL)

Any help is greatly appreciated.

thanks.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 2, 2022, 8:32pm UTC](https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559/2 "2022-11-02T20:32:23Z")

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Parent Search is broken - watch Change Log  
The most reliable workaround is, if the parents have a [my.scouting.org](http://my.scouting.org) account, is for them to log into Scoutbook with their ID and PW, navigate to My Account → My Connections then click the “Connect to Scout as Parent/Guardian” near the top of the page. The parent will need the Scout’s BSA Member ID, last name and date of birth to connect.  
If the parent does not have a [my.scouting.org](http://my.scouting.org) ID, they should create one then use the process above.  
Alternately, you can ask your Council to add a connection between the Scout and parent in Registrar Tools. About 24 hours later, the Scout & Parent will be connected. The parent will still need a [my.scouting.org](http://my.scouting.org) ID to access Scoutbook.

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**Author:** ![CourtneyAtkinson](https://avatars.discourse-cdn.com/v4/letter/c/a88e57/32.png) [@CourtneyAtkinson](https://discussions.scouting.org/u/CourtneyAtkinson)\
**Post date:** [November 4, 2022, 5:31pm UTC](https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559/3 "2022-11-04T17:31:05Z")

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Thanks! I’ll do as directed and hopefully, that will work.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [November 11, 2022, 5:31pm UTC](https://discussions.scouting.org/t/lion-and-aol-with-no-parent-connection/326559/4 "2022-11-11T17:31:37Z")

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