# Loading Resources...please wait **URL:** \ **Category:** My Scouting Tools\ **Created:** [September 1, 2020, 9:39pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170 "2020-09-01T21:39:09Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![KatherinePearce](https://avatars.discourse-cdn.com/v4/letter/k/5e9695/32.png) [@KatherinePearce](https://discussions.scouting.org/u/KatherinePearce)\ **Post date:** [September 1, 2020, 9:39pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/1 "2020-09-01T21:39:09Z")
Anyone else getting this message with the spinning wheel? I have tried Chrome and Edge browsers and 2 different computers…same issue. Tried calling Help Line in Texas but apparantly the phone call center is no longer supported. Tried emailing [myscouting.org](http://myscouting.org) and they replied with auto-reply deferring me to local council. Ugh. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [September 1, 2020, 10:14pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/2 "2020-09-01T22:14:11Z")
Try using an incognito window in Chrome or Edge. That has often worked when I get the loading spinner. ---
**Author:** ![KatherinePearce](https://avatars.discourse-cdn.com/v4/letter/k/5e9695/32.png) [@KatherinePearce](https://discussions.scouting.org/u/KatherinePearce)\ **Post date:** [September 2, 2020, 9:04pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/3 "2020-09-02T21:04:38Z")
Thank you. I tried that and the loading time is reduced. Appreciate the help. ---
**Author:** ![GaryMoore](https://avatars.discourse-cdn.com/v4/letter/g/f08c70/32.png) [@GaryMoore](https://discussions.scouting.org/u/GaryMoore)\ **Post date:** [September 5, 2020, 5:49pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/4 "2020-09-05T17:49:20Z")
I can log in and use most tools, but can not get Training Manager to load at all. Anyone found a fix for this? ---
**Author:** ![RonaldBlaisdell](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/ronaldblaisdell/32/2957_2.png) [@RonaldBlaisdell](https://discussions.scouting.org/u/RonaldBlaisdell)\ **Post date:** [September 7, 2020, 3:31pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/5 "2020-09-07T15:31:18Z")
Gary - If you are using Chrome, then use an Incognito Window. The same is true for any other browser you are using, you want to use a “private browsing” window. > **[How to Turn on Private Browsing | Techwalla](https://www.techwalla.com/articles/how-to-turn-on-private-browsing)** > > Learn how to browse the Internet without your computer keeping a history of the sites you have visited. ---
**Author:** ![RickHillenbrand](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/rickhillenbrand/32/8061_2.png) [@RickHillenbrand](https://discussions.scouting.org/u/RickHillenbrand)\ **Post date:** [September 8, 2020, 11:03am UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/6 "2020-09-08T11:03:24Z")
There was a technical issue yesterday (9/7) afternoon causing problems. IDG was notified and my testing showed it was resolved. See if it works now. ---
**Author:** ![LouLeopold](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/louleopold/32/9795_2.png) [@LouLeopold](https://discussions.scouting.org/u/LouLeopold)\ **Post date:** [December 14, 2022, 8:26pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/7 "2022-12-14T20:26:24Z")
I’m working with a COR attempting to accept two adult applications. She is getting this issue (spinning loading resources “forever”) using both normal and incognito modes on her system. She shared her username and password with me and I logged into her account and am getting the same issue in both modes (normal and incognito). Other areas that require loading resources appear to have no issues. As a commissioner, I can perform all kinds of work that involves loading resources, so it’s either associated with her account or the server side. Any ideas? Yours in Scouting, Lou Leopold Assistant Council Commissioner - Training Adventure West Council #62, BSA ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [December 14, 2022, 8:29pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/8 "2022-12-14T20:29:47Z")
@LouLeopold If you could provide the BSA member numbers of the COR and the adults, we can try to take a look. (No names, please) ---
**Author:** ![LouLeopold](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/louleopold/32/9795_2.png) [@LouLeopold](https://discussions.scouting.org/u/LouLeopold)\ **Post date:** [December 15, 2022, 2:14am UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/9 "2022-12-15T02:14:33Z")
COR Member ID: 13411258 Applicant #1 Member ID: 13892139 Applicant #1 Application ID: 200693535 Applicant #2 Member ID: 13977524 Applicant #2 Application ID: 200693375 Yours in Scouting, Lou Leopold Assistant Council Commissioner - Training Adventure West Council #62, BSA ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [December 15, 2022, 9:12am UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/10 "2022-12-15T09:12:23Z")
@LouLeopold I don’t see anything obvious, like a missing date of birth or wrong council. I recommend that you have your council Registrar submit a help ticket. ---
**Author:** ![RobertBrodner](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/robertbrodner/32/28783_2.png) [@RobertBrodner](https://discussions.scouting.org/u/RobertBrodner)\ **Post date:** [December 16, 2022, 2:49pm UTC](https://discussions.scouting.org/t/loading-resources-please-wait/180170/11 "2022-12-16T14:49:06Z")
I have a unit that is running into this exact same issue. I have asked our council registrar to submit a ticket. ![image](https://global.discourse-cdn.com/scouting/original/3X/7/f/7f2c1acf988f0269b173ee13dd4768fd06a43664.png)