# Login via Google credentials no longer allowed for scouts under 13 **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [May 5, 2023, 3:30am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034 "2023-05-05T03:30:07Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![EricPeabody](https://avatars.discourse-cdn.com/v4/letter/e/ba8739/32.png) [@EricPeabody](https://discussions.scouting.org/u/EricPeabody)\ **Post date:** [May 5, 2023, 3:30am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/1 "2023-05-05T03:30:07Z")
So we used my scout’s Google credentials to setup Scoutbook and we have definitely logged in successfully in the past, however that is not longer possible. When we try to use the Google login, Google denies access because the user is under 13. How can the scout book account be unlinked from Google? Otherwise we are locked out until my scout turns 13? Yikes, thanks for any help. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [May 5, 2023, 6:36am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/2 "2023-05-05T06:36:03Z")
You could try temporarily changing your Scout’s date of birth on your Scout’s Google account. Then log in at my.scouting, go to “My Account” and switch to “BSA Credentials”. Then change the Scout’s date of birth back at Google. ---
**Author:** ![EricPeabody](https://avatars.discourse-cdn.com/v4/letter/e/ba8739/32.png) [@EricPeabody](https://discussions.scouting.org/u/EricPeabody)\ **Post date:** [May 6, 2023, 6:05am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/3 "2023-05-06T06:05:41Z")
Yes, I tried that already. The Google login works just fine for other websites like TinkerCAD, so as best as I can tell there is a setting that needs to change in the integration between Scoutbook and Google. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [May 6, 2023, 8:01pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/4 "2023-05-06T20:01:24Z")
@JenniferOlinger - that issue has been posted recently so perhaps the SSO auth is messing up ---
**Author:** ![BrianBickmeier](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@BrianBickmeier](https://discussions.scouting.org/u/BrianBickmeier)\ **Post date:** [May 7, 2023, 8:58pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/5 "2023-05-07T20:58:24Z")
This has also happened to my sons account. I have tried everything to get back in it but cant. This happend to us a few weeks ago and finally tried to get back in today. If anyone has the solution I’m all ears. 🙂 thanks! ---
**Author:** ![NateFontaine](https://avatars.discourse-cdn.com/v4/letter/n/8491ac/32.png) [@NateFontaine](https://discussions.scouting.org/u/NateFontaine)\ **Post date:** [May 9, 2023, 2:24am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/6 "2023-05-09T02:24:26Z")
I do not think it has to do with being 13, my scout is 14 and no longer has the Google login button available just for Scoutbook and myscouting. Apple login is there, but the Google button is removed. My scout was able to use the mobile app for about a week and now that has stopped as well. ![Screenshot_20230417-110227](https://global.discourse-cdn.com/scouting/original/3X/7/6/7665364a09769873a4f95025c2a79b89fd9abe0d.png) ---
**Author:** ![ChristinaGrunwaldt](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@ChristinaGrunwaldt](https://discussions.scouting.org/u/ChristinaGrunwaldt)\ **Post date:** [May 9, 2023, 3:06am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/7 "2023-05-09T03:06:14Z")
The same has happened for my account and we need to be able to log in to message other scouts in our troop. It does have something to do with under 13 ---- ![image](https://global.discourse-cdn.com/scouting/original/3X/e/a/ea1ff60ed6c6890682f394b4c7c9ccf636c5a75a.png) ---
**Author:** ![ChristinaGrunwaldt](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@ChristinaGrunwaldt](https://discussions.scouting.org/u/ChristinaGrunwaldt)\ **Post date:** [May 9, 2023, 3:07am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/8 "2023-05-09T03:07:07Z")
Mine did that before, but I was able to refresh or reload the browser and it came back. However we still can’t log in. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [May 9, 2023, 9:40pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/9 "2023-05-09T21:40:20Z")
What does click learn more tell you? Can you provide that url? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [May 9, 2023, 9:44pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/10 "2023-05-09T21:44:50Z")
@jacobfetzer - here is what I found: > **[Sign your child in to Google websites - Google For Families Help](https://support.google.com/families/answer/9043123?hl=en)** > > When you use Family Link to manage your child’s Google Account, you can let your child sign in to some Google websites, like Gmail, using a web browser. > Important: If you get the "Can't access this ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [May 9, 2023, 9:46pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/11 "2023-05-09T21:46:34Z")
Is that what learn more takes you to or something you googled? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [May 9, 2023, 9:47pm UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/12 "2023-05-09T21:47:24Z")
@jacobfetzer - something I googled when I used that warning ---
**Author:** ![ChristinaGrunwaldt](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@ChristinaGrunwaldt](https://discussions.scouting.org/u/ChristinaGrunwaldt)\ **Post date:** [May 10, 2023, 2:31am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/13 "2023-05-10T02:31:34Z")
That is exactly what “learn more” states when you click on it. I was able to contact someone at my council who was able to put in a ticket to National to change our login method and we are able to log in with BSA credentials now. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [May 17, 2023, 2:32am UTC](https://discussions.scouting.org/t/login-via-google-credentials-no-longer-allowed-for-scouts-under-13/362034/14 "2023-05-17T02:32:13Z")
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