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Lost Access to Scout's Account

I was able to access my scout’s profile while a cub, but as soon as the transfer happened to a Scouts BSA unit, I lose all access and receive the same message as others. And who are we supposed to ask about this?

@SophiaHwang

I see you are connected to 2 Scouts with initials SH and AS. Is there another Scout you have lost access to?

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