# Lost connection to youth scouts today **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Tags:** connections\ **Created:** [September 16, 2026, 6:32pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964 "2026-09-16T18:32:30Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 6:32pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/1 "2026-09-16T18:32:30Z")
Through yesterday, September 15th 2026, I was able to see both of my youth scouts when I logged in. Now it says I have no connections to youth. My BSA ID is 126020350. I’m not aware of any changes that have been made to my account, other than I updated my swimmer test date yesterday. Thanks. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 6:40pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/2 "2026-09-16T18:40:07Z")
@JamesRevett which scout? J or A in missing? ---
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 6:42pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/3 "2026-09-16T18:42:49Z")
Both are missing. Both were there yesterday. ---
**Author:** ![HollyHansen](https://avatars.discourse-cdn.com/v4/letter/h/9dc877/32.png) [@HollyHansen](https://discussions.scouting.org/u/HollyHansen)\ **Post date:** [September 16, 2026, 6:42pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/4 "2026-09-16T18:42:59Z")
I also seemed to have lost my parent connection to my scout. I am no longer able to sign on to Scoutbook Plus. My BSA ID is 135839271. Thank you for your help with this issue! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 6:43pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/5 "2026-09-16T18:43:10Z")
yeah something happened - it is being investigated ---
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 6:52pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/6 "2026-09-16T18:52:39Z")
Any info on when we’ll be back up and running? Anything we should do at this point? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 16, 2026, 6:53pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/7 "2026-09-16T18:53:37Z")
Scouting America IT does not release schedules. Watch the [Scoutbook - Scoutbook Plus Change Log](https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/16) - Scouting Forums for an announcement of the fix. ---
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 6:58pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/8 "2026-09-16T18:58:33Z")
Ok thanks. Hope soon! 🤞🤞🤞 ---
**Author:** ![DeniseMarshall](https://avatars.discourse-cdn.com/v4/letter/d/e9c0ed/32.png) [@DeniseMarshall](https://discussions.scouting.org/u/DeniseMarshall)\ **Post date:** [September 16, 2026, 9:02pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/9 "2026-09-16T21:02:59Z")
I’ve lost access to my son’s profile today 9/16/2026. I was able to access his profile through my profile as they were linked. Any update on when this will be fixed? He’s close to Eagle and I’ve been helping him track his last few required badges before starting his Eagle project ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [September 16, 2026, 9:06pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/10 "2026-09-16T21:06:23Z")
@DeniseMarshall > [@Lost connection to youth scouts today](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/7): > > Scouting America IT does not release schedules. Watch the [Scoutbook - Scoutbook Plus Change Log](https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/16) - Scouting Forums for an announcement of the fix. ---
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 9:14pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/11 "2026-09-16T21:14:32Z")
Looks like they are working on it. I see A, but not J yet. ---
**Author:** ![JamesRevett](https://avatars.discourse-cdn.com/v4/letter/j/13edae/32.png) [@JamesRevett](https://discussions.scouting.org/u/JamesRevett)\ **Post date:** [September 16, 2026, 10:52pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/12 "2026-09-16T22:52:36Z")
Issue resolved per update channel. Working for me now. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 17, 2026, 10:52pm UTC](https://discussions.scouting.org/t/lost-connection-to-youth-scouts-today/511964/13 "2026-09-17T22:52:49Z")
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