# Merge Leader and Parent Accounts

**URL:** <https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [October 18, 2021, 8:18pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931 "2021-10-18T20:18:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\
**Post date:** [October 18, 2021, 8:18pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/1 "2021-10-18T20:18:08Z")

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We have a leader that has a duplicate Scoutbook profile as the parent for his Scout. When we called our Council office, we were told the two BSA IDs were already merged, but when he logs into Scoutbook, it still only shows him the parent dashboard and not the leader dashboard.

Leader ID: 135464417, UserID: 9772623  
Parent ID: 130674573, UserID: 1734990

Any recommendations on how to rectify this?

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [October 18, 2021, 8:30pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/2 "2021-10-18T20:30:39Z")

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Has he lived in multiple states? I see the same full name and DOB in TX, PA, and OK.

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**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\
**Post date:** [October 18, 2021, 9:40pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/3 "2021-10-18T21:40:25Z")

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He has. He was a professional scouter in other states as well. Currently with our Pack, 3226, in OK.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [October 18, 2021, 9:59pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/4 "2021-10-18T21:59:55Z")

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His Scoutbook accounts have been merged.

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**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\
**Post date:** [October 18, 2021, 10:29pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/5 "2021-10-18T22:29:40Z")

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I’ll have him try. Thank you!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 25, 2021, 10:29pm UTC](https://discussions.scouting.org/t/merge-leader-and-parent-accounts/254931/6 "2021-10-25T22:29:51Z")

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Closed on October 25, 2021, 10:29pm UTC

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