Merge Request: Duplicate BSA Member IDs

My Scouting Tools
1

I am writing to request a merge of two duplicate BSA Member IDs (my own). I am currently unable to link them myself due to a profile data mismatch error.

Please merge the following accounts, ensuring my children’s records are transferred to the surviving ID:

  • SURVIVING/PRIMARY ID: 140349445 (Keep this one; this is my login for the Scouting app).

  • SECONDARY ID: 14891377 (My children are currently attached to this ID on the website).

Request Details: Please merge the secondary ID into the primary ID. It is critical that my parental connections to my children are moved to ID 140349445 so I can still see them on the mobile app.

The only difference in the data is that for one I have a “De” added to my last name. DOB, email, address is all the same.

Thanks!

2

@PatriciaDe_Mendonca there is no Merge numbers - they can be managed. We can manage them but not move relationships. As both are in the same council this is best to talk to your registrar about them fixing.

3

Adding to Donovan’s remarks, there are two steps that the registrar will need to do:

  1. Correct your name on the accounts, then “Manage Member ID” (buzzword).
  2. Move your parent/child “Relationships” (buzzword) to the surviving primary Member ID.

Managing the Member IDs does not move the relationships, as Donovan noted.