I am looking for help merging my husband’s accounts. He was registered in Washington and then registered with a troop here in Texas. Not realizing at the time, they gave him a new number in TX. When he logs in to scoutbook he sees nothing but his information. Which makes me think it’s his old one. How can we get his new and old profile/numbers merged so he can get in to scoutbook, do his training, and see/log info for the boys?
I’d start by having him log into my.scouting.org and use true manage member ID to add the new member number and make it primary. Then, wait a day.