# Merit Badges not showing up in Scoutbook

**URL:** <https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687>\
**Category:** My Scouting Tools\
**Created:** [July 16, 2021, 1:53am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687 "2021-07-16T01:53:23Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![LynnCrochetiere](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LynnCrochetiere](https://discussions.scouting.org/u/LynnCrochetiere)\
**Post date:** [July 16, 2021, 1:53am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/1 "2021-07-16T01:53:23Z")

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I’m the merit badge coordinator for our District. I have a handful of merit badge coordinators whose information is correct in [my.scouting.org](http://my.scouting.org), but not in Scoutbook. Some are missing a few merit badges, some are missing all of their merit badges. I was hoping the release on July 12th would fix this, but it hasn’t. Any ideas on how to fix this?

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [July 16, 2021, 2:00am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/2 "2021-07-16T02:00:40Z")

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How is your council associating specific badges with your MBCs? Are they uploading a file to Scoutbook, or associating the MBs with the counselors in ScoutNet? I think that the latter location is the preferred method.

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**Author:** ![LynnCrochetiere](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LynnCrochetiere](https://discussions.scouting.org/u/LynnCrochetiere)\
**Post date:** [July 16, 2021, 2:09am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/3 "2021-07-16T02:09:20Z")

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Yes, they are uploading the file to ScoutNet.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [July 16, 2021, 2:14pm UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/4 "2021-07-16T14:14:34Z")

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@LynnCrochetiere if you give us some BSA #s of MBCs you feel have this issue we can take a look

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**Author:** ![LynnCrochetiere](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LynnCrochetiere](https://discussions.scouting.org/u/LynnCrochetiere)\
**Post date:** [July 16, 2021, 3:24pm UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/5 "2021-07-16T15:24:30Z")

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Thanks, Donovan! Here are 3 where some or all of the merit badges in [my.scouting.org](http://my.scouting.org) reports are not showing up in Scoutbook:  
134798154  
133738015  
130495023

And 12446930 is listed as a MBC in [my.scouting.org](http://my.scouting.org) (with his badge) but not even showing up as a MBC in Scoutbook.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [July 16, 2021, 3:29pm UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/6 "2021-07-16T15:29:58Z")

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@LynnCrochetiere#1-2 - have no MBs in ScoutNET  
#3-4 do (4 only has one MB) - and I have set a sync for them to see if it helps around 4pm CST today

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**Author:** ![LynnCrochetiere](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LynnCrochetiere](https://discussions.scouting.org/u/LynnCrochetiere)\
**Post date:** [July 17, 2021, 1:20am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/7 "2021-07-17T01:20:13Z")

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Thanks, Donovan.

Just realized #2 had a multiple BSA ID issue going on. He’s in [my.scouting.org](http://my.scouting.org) under 13790448 and his merit badges (4) are listed there. And I can find him in Scoutbook too, so that was my bad.

#3’s badges all seem to be in Scoutbook now.

I’m still not seeing #4. I’ve tried searching by MB, and by last name–I’m just not seeing him in SB.

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [July 17, 2021, 1:48am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/8 "2021-07-17T01:48:57Z")

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> [@LynnCrochetiere](#):
>
> I’m still not seeing #4. I’ve tried searching by MB, and by last name–I’m just not seeing him in

I’ve had a couple of hang-ups that caught me when searching for MBCs:

1. Is the availability toggled to “both”?
2. If I used the zip code, is distance set to “any”?
3. If I am searching by name, is the zip code blank?

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**Author:** ![LynnCrochetiere](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LynnCrochetiere](https://discussions.scouting.org/u/LynnCrochetiere)\
**Post date:** [July 19, 2021, 8:38pm UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/9 "2021-07-19T20:38:53Z")

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Thanks, @CharleyHamilton. Yes, I checked all those.

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**Author:** ![KarelaGilbert](https://avatars.discourse-cdn.com/v4/letter/k/e495f1/32.png) [@KarelaGilbert](https://discussions.scouting.org/u/KarelaGilbert)\
**Post date:** [April 14, 2024, 10:25am UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/10 "2024-04-14T10:25:06Z")

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I know that this has been a while since posted, but I am having a similar problem. I have a MBC account page, but it seems the badges are not there. They have been approved on ScoutConnection by the Council, but it does not look like they made it to Scoutbook.

I am listed as available for our council, and MBC does show as a role.

 ![Screenshot 2024-04-14 032343](https://global.discourse-cdn.com/scouting/original/3X/c/7/c72a283bb41b6c0a27d68f6ca32b17008569da36.png)

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [April 14, 2024, 1:26pm UTC](https://discussions.scouting.org/t/merit-badges-not-showing-up-in-scoutbook/243687/11 "2024-04-14T13:26:23Z")

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@KarelaGilbert this scoutcommunity is referring to BSA Technology that was turned OFF several years ago.
