Good evening am having issue when I search for an MBC in scoutbook it’s let me search for the counselor but I when I click view contact information it’s give me a red error message saying I don’t have access so I click under another MBC name and I was able to view his information to see if the system is working but if I click on anyone else name.i get a message saying I don’t have access am just wondering why it’s not working .
It is most likely a permissions issue. The MBC search is primarily a unit tool, not a commissioner tool.
Hello, I’m having the same issue. I’m trying to get the contact info of a MBC for the scouts to reach out to, but its says I’m don’t have the permissions. What permissions do we need? Note: I’m under the ASM role for the troop. Thank you.
@TimothyStoffers - please take a look at this
Your key 3 would have to assign the necessary permissions
