# Missing cub scout ranks

**URL:** <https://discussions.scouting.org/t/missing-cub-scout-ranks/476630>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** account\
**Created:** [March 31, 2025, 6:41pm UTC](https://discussions.scouting.org/t/missing-cub-scout-ranks/476630 "2025-03-31T18:41:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RebeccaNoy](https://avatars.discourse-cdn.com/v4/letter/r/3ab097/32.png) [@RebeccaNoy](https://discussions.scouting.org/u/RebeccaNoy)\
**Post date:** [March 31, 2025, 6:41pm UTC](https://discussions.scouting.org/t/missing-cub-scout-ranks/476630/1 "2025-03-31T18:41:14Z")

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One of my AOLs is missing their old scout rank info from their old Pack. I believe he may have multiple accounts, but his old Pack dissolved last year. Is there a way to identify and merge his different accounts?

Current Member ID: 14292449

Thanks!

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 31, 2025, 6:49pm UTC](https://discussions.scouting.org/t/missing-cub-scout-ranks/476630/2 "2025-03-31T18:49:55Z")

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@RebeccaNoy there are no other users by that name and DOB - is that first name his official first name? or did he go by a nickname?

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [March 31, 2025, 7:29pm UTC](https://discussions.scouting.org/t/missing-cub-scout-ranks/476630/3 "2025-03-31T19:29:32Z")

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@RebeccaNoy

I sent you a private message. Click on the green circle with white R in the upper right corner of your forum window.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [April 7, 2025, 7:29pm UTC](https://discussions.scouting.org/t/missing-cub-scout-ranks/476630/4 "2025-04-07T19:29:34Z")

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