I have a missing Parent AND a missing scout in my Troop. We are Troop 0001
@PeterDemir if they are not in my.scouting.org roster - it means they are not officially registered
That Scouts registration ended 3/31/26 in T1
Our COR approved the Parent and after that they disappeared. Both Scout and parent are registered.
We resent invitation emails to the Troop to get them back in after they lapsed.
@PeterDemir you can talk to your council. The Scout is not registered. The Adult looks like there is an issue with registration - maybe the Criminal background check is not processed - that is also a conversation to have with council.
They both have accounts in My.Scouting though and have paid? I don’t understand. I understand that they’ve let their accounts lapse.
having logins to the system has nothing to do with being registered. I have told you the 2 issues - the scout is Not registered. The adult has some issue. This is a conversation for you to have with your council registrar.
@PeterDemir Did anyone approve the Scout’s application in the Application Manager at my.Scouting?
Edited to add: The parent’s SYT appears to be expired.
The scout’s application doesn’t appear in the application in the Application Manager.
@PeterDemir Do you see the Scout in the “Membership Renewal Orders” on the Roster page in my.Scouting?
@PeterDemir Now it looks like the youth’s application has been approved. You can see who approved it by clicking on the filter in the Applications Manager in my.Scouting. The filter icon looks kind of like a funnel. After you click on the filter icon, then click the box next to “Completed”:
Please wait up to 24 hours for the Scout to appear on your Roster again.
Got it! Thanks for all your help and to @DonovanMcNeil as well!
