Missing Scout in Scoutbook - VT

I have a Cub Scout who just rejoined our Pack; he shows up in the Pack roster in my.scouting but not in Scoutbook. Any ideas about how I can add him? TIA

Member ID: 13921011

this is a little confusing - father has same name and I think they MIGHT have mixed things up

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First the account was set to adult - so he should appear now @VinceTirri

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I think this is fixed as it can be @VinceTirri

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Thank you Donovan!! Happy New Year!!

@VinceTirri the father probably needs a new account - THOUGH he opted out of emails on the last one

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