Multi-unit Registered Scouts not showing up in Purchase reports

Hi There, I have 3 scouts regesitered in 3 troops (B&G joint troop in the pilot program and also a "sister G troop the scouts sometimes join for outings/district/council events).

In what we are considering the “primary” troop 3056 B, they’re approved/needs awarding advancement items like ranks and merit badges, arent showing up in purchase reports pulled by our advancement chair. Is there a setting or a fix for this to set a primary troop?

The Scouts BSA IDs are:
13650868
13650867
137093224

@DavidPartyka - as this is the pilot program you will need to work this issue with your local council

Hi Stephen, thanks I already tried that and they suggested I post here. It isn’t specific to “the pilot”. The problem statement is regarding a youth being registered in multiple units and how to manage or address having that scout visible in the “Needs Ordering” report to purchase advancement items.

@DavidPartyka anything that touches a Pilot Troop can only be reported to and dealt with by Council - National Instructions

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@DavidPartyka

Other than suggesting the normal trouble shooting for POs (check that the item is not marked Awarded or on a closed PO) because this is a pilot unit, we cannot help per Scouting America instructions to the SUAC. You must work with your Council on any issues with a pilot unit.

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Understood all, I will circle back with council, thank you!

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