# Multiple Scouts not appearing in Scoutbook Plus - Grades missing on my.scouting

**URL:** <https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [September 17, 2026, 1:09pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982 "2026-09-17T13:09:49Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![JonathanZitelman](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonathanZitelman](https://discussions.scouting.org/u/JonathanZitelman)\
**Post date:** [September 17, 2026, 1:09pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/1 "2026-09-17T13:09:49Z")

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Sorry for a duplicate topic, the “Me Too” option was greyed out.

I have two scouts not showing up in Scoutbook Plus (142551561 and 142379007). One of them joined several weeks ago and one yesterday. Interestingly 142551586 and 142551561 joined at the same time, so I’m not sure why one is in SB+ and the other isn’t. The system also seems to have auto-assign 142551586 to a Wolf den, even though they are in Kindergarten. When I attempt to change this I receive an error message: “Pack Admin position(153) not given for Unit ID 87074”. As the committee chair, I checked the permissions manager and have permissions across the board, so I’m not sure what’s going on.

The only thing I see linking all there youth is that the my.scouting roster does not show a grade for them; though all of their applications listed Kindergarten.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 17, 2026, 1:12pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/2 "2026-09-17T13:12:53Z")

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@JonathanZitelman - just a bit of information on this scoutbook has never auto assigned dens. That is entirely up to the unit. Additionally, pack admin is a no longer valid position as that was legacy

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**Author:** ![JonathanZitelman](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonathanZitelman](https://discussions.scouting.org/u/JonathanZitelman)\
**Post date:** [September 17, 2026, 1:13pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/3 "2026-09-17T13:13:55Z")

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Understood, that’s the error that shows on screen though.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 17, 2026, 1:19pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/4 "2026-09-17T13:19:14Z")

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@JonathanZitelman - have you reset the filter in the roster view ?

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**Author:** ![JonathanZitelman](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonathanZitelman](https://discussions.scouting.org/u/JonathanZitelman)\
**Post date:** [September 17, 2026, 1:28pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/5 "2026-09-17T13:28:43Z")

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That fixed it… sorry for the ignorance on my part!

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 17, 2026, 1:28pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/6 "2026-09-17T13:28:54Z")

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@JonathanZitelman both 142551561 and 142379007 are in SB - I would go to roster \> filter \> click RESET no matter what shows

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 17, 2026, 1:52pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/7 "2026-09-17T13:52:58Z")

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@JonathanZitelman - how are you trying to move the scout out of the wolf den ? I want to make sure that you are using [advancement.scouting.org](http://advancement.scouting.org) and not legacy and edit den in scoutbook plus.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 17, 2026, 1:57pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/8 "2026-09-17T13:57:12Z")

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To change a den - a unit leader goes to SB+ \>Roster \> Edit Den \> Edit the den you want the scout to be IN \> add the scout to that den.

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**Author:** ![JonathanZitelman](https://avatars.discourse-cdn.com/v4/letter/j/e56c9b/32.png) [@JonathanZitelman](https://discussions.scouting.org/u/JonathanZitelman)\
**Post date:** [September 17, 2026, 4:38pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/9 "2026-09-17T16:38:41Z")

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I was doing everything in SB+, not legacy. Initially I was trying to remove the scout out of the Wold den by editing the Wolf den. This should have left them unassigned, they same that happens when you delete a den; instead it gave me the error.

Once I adjusted filters and could see all the scouts, I created the new Lion den and added everyone all at once.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 18, 2026, 4:39pm UTC](https://discussions.scouting.org/t/multiple-scouts-not-appearing-in-scoutbook-plus-grades-missing-on-my-scouting/511982/10 "2026-09-18T16:39:01Z")

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