# My acconut no longer exists?

**URL:** <https://discussions.scouting.org/t/my-acconut-no-longer-exists/484828>\
**Category:** My Scouting Tools\
**Created:** [May 2, 2025, 1:04am UTC](https://discussions.scouting.org/t/my-acconut-no-longer-exists/484828 "2025-05-02T01:04:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![MohamedArafa](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@MohamedArafa](https://discussions.scouting.org/u/MohamedArafa)\
**Post date:** [May 2, 2025, 1:04am UTC](https://discussions.scouting.org/t/my-acconut-no-longer-exists/484828/1 "2025-05-02T01:04:51Z")

</div>

_(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:_  
_1) Hardware: Desktop or Mobile (if mobile, please be specific)_  
_2) Operating system_  
_3) Browser_  
_4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)_  
_5) Member ID & Council of person affected_  
_Thank you!)_

i am unable to login to my.scouting or advancements.scouting.  
scoutbook works  
I use “sign in with google” and get  
" We were not able to find a my.Scouting profile linked to this account.  
If you already have a my.Scouting account, please login here."

i was _JUST_ logged in an hour ago!

- SB User ID: 1599001  
Member ID:131520382  
Previous Member ID:128685572

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [May 2, 2025, 1:28am UTC](https://discussions.scouting.org/t/my-acconut-no-longer-exists/484828/2 "2025-05-02T01:28:09Z")

</div>

@MohamedArafa there are reports of connection issues this evening - I suggest try in the morning