Hi, I moved in July (AZ to VA). Where we were, I was a den leader, so I could see all my scouts in my den and on my dashboard my 4 children. As soon as we moved, the pack removed me as den leader, from that point on I have not been able to see my own children anymore.
They were still listed as registered with that pack, at least the Committee Chair told me she could still see them. But I could not. I have been trying to register them into a new Pack and Troop here. I have been told it has happened. We were hoping that having them registered again I would again be able to see my children but I can’t. Therefore I also am not getting any of the unit notifications that are being sent through Scoutbook.
I have tried calling our new Council office, but due to COVID no one is answering the phone.