# My.scouting training not loading **URL:** \ **Category:** My Scouting Tools\ **Created:** [March 20, 2025, 1:50pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658 "2025-03-20T13:50:39Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![MikeCleary](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/mikecleary/32/29548_2.png) [@MikeCleary](https://discussions.scouting.org/u/MikeCleary)\ **Post date:** [March 20, 2025, 1:50pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/1 "2025-03-20T13:50:40Z")
_(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:_ \*1) Hardware: Seeing this on multiple platforms - Macbook Pro as well as my Google Pixel 9 Pro Fold \*2) Operating system - osX & Android \*3) Browser - chrome on my mac, Firefox (which normally works) on my android _4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)_ - yes - I’ve tried both methods _5) Member ID & Council of person affected_ - 12330191 - Daniel Webster Council _Thank you!)_ Last night I logged into my.scouting and went into the training to look at the new precourse material for Wood Badge. I added it to my training. I did this on my Android cell phone via Firefox browser and this worked. Today I tried to access this on chrome on my Mac. It’s now not working. I can get into my.scouting but it is slow and seems “spinny”. When I click on the ScoutingU picture to get to the training portal it attempts to go to: [My Scouting](https://my.scouting.org/vim2/webscript/output/proxy.aspx?Method=ExecuteScriptSet&ScriptSetCode=ZanmaSSOAgent&ScriptCode=EntryPoint&ServiceProviderCode=Zanma) and it’s returning a 504 gateway timeout. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [March 20, 2025, 1:52pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/2 "2025-03-20T13:52:18Z")
@MikeCleary Scouting America IT is aware of issues logging in to systems this morning. I suspect these issues are preventing you from seeing your training. ---
**Author:** ![MikeCleary](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/mikecleary/32/29548_2.png) [@MikeCleary](https://discussions.scouting.org/u/MikeCleary)\ **Post date:** [March 20, 2025, 1:59pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/3 "2025-03-20T13:59:59Z")
Thanks for the prompt reply - any idea as to an ETA on the fix? ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [March 20, 2025, 2:00pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/4 "2025-03-20T14:00:40Z")
@MikeCleary No, all we have been told is that IT is working on it. I’m sure they want it fixed ASAP. ---
**Author:** ![ElysaHenry](https://avatars.discourse-cdn.com/v4/letter/e/34f0e0/32.png) [@ElysaHenry](https://discussions.scouting.org/u/ElysaHenry)\ **Post date:** [March 20, 2025, 3:28pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/5 "2025-03-20T15:28:10Z")
Seconding this issue. YPT training won’t load (it times out), and login to [my.scouting.org](http://my.scouting.org) is iffy and slow. \*1) Hardware: Chromebook and windows desktop \*2) Operating system - ChromeOS, Windows \*3) Browser - Chrome, Firefox, Edge _4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)_ - tried both _5) Member ID & Council of person affected_ - Great Falls Council, ID#? ---
**Author:** ![KarlGoetsch](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/karlgoetsch/32/29594_2.png) [@KarlGoetsch](https://discussions.scouting.org/u/KarlGoetsch)\ **Post date:** [March 24, 2025, 6:37pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/6 "2025-03-24T18:37:55Z")
@edavignon I too can not access any training. I’m able to log in to [my.scouting.org](http://my.scouting.org), but the browser waits until it times out. I’ve tried giving the site all security and allowing pop-ups and redirects, but no fi.x This is on MacOS, Windows 11 and 10, iPadOS, and Ubuntu Linux. This behaves the same on Chrome, Edge, Firefox, Brave and Safari. I’m in Greater St. Louis, Council ID: 133522999 Also, other areas of [scouting.org](http://scouting.org) are very slow to load and sometimes time out. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [March 24, 2025, 6:40pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/7 "2025-03-24T18:40:46Z")
@KarlGoetsch Training is a separate system from [my.scouting.org](http://my.scouting.org) but is impacted by the login issues. ---
**Author:** ![KarlGoetsch](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/karlgoetsch/32/29594_2.png) [@KarlGoetsch](https://discussions.scouting.org/u/KarlGoetsch)\ **Post date:** [March 24, 2025, 6:42pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/8 "2025-03-24T18:42:29Z")
Thank you for the acknowledgement!! I have YPT expiring in 60 days so I hope it doesn’t take long. Have a great day! Karl ---
**Author:** ![ngh101](https://avatars.discourse-cdn.com/v4/letter/n/65b543/32.png) [@ngh101](https://discussions.scouting.org/u/ngh101)\ **Post date:** [March 24, 2025, 7:27pm UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/9 "2025-03-24T19:27:35Z")
i also cannot access the training site…very frustrating. ---
**Author:** ![AmandaDeSonia](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@AmandaDeSonia](https://discussions.scouting.org/u/AmandaDeSonia)\ **Post date:** [April 9, 2025, 1:02am UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/10 "2025-04-09T01:02:26Z")
Windows 11 and Android, have tried private mode and clearing cache Sagamore council, 137017430 ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [April 9, 2025, 4:36am UTC](https://discussions.scouting.org/t/my-scouting-training-not-loading/474658/11 "2025-04-09T04:36:12Z")
Not sure what the issue was, but the training site appears to be back up.