Name/DOB do not match the person record

Now I’m trying to add an existing adult to the pack leadership and get this error: “First name, last name or date of birth do not match the person record of the provided Member ID.” I know I have the details right. I can’t tell if there really is a data mismatch or if this person needs to fill out an adult application. They have been a Lion & Tiger parent but this is their first position (pack secretary).


@JeremySchultz - all adult leaders require an adult application and CBC along with ypt. The adult partner are not registered adults.

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Stephen is correct. The adult must complete and adult application, youth protection training and criminal background check authorization I. Order to register and be included as a leader in Scoutbook.

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