# Need Help Merging Scout Accounts

**URL:** <https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [March 29, 2022, 7:39pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369 "2022-03-29T19:39:41Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![SassyBear](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@SassyBear](https://discussions.scouting.org/u/SassyBear)\
**Post date:** [March 29, 2022, 7:39pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/1 "2022-03-29T19:39:41Z")

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Hello,  
I have a scout who left the program and came back. When they came back they registered as a new scout and now have two BSA numbers. We want to merge the accounts so the scout’s awards are available to view.

The previous BSA number is 13793757  
The current one is 13785936

Thank you.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 29, 2022, 7:42pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/2 "2022-03-29T19:42:50Z")

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@SassyBear this is fixed

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [March 29, 2022, 9:24pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/3 "2022-03-29T21:24:38Z")

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I’d suggest also contacting your council to merge the member numbers.

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**Author:** ![SassyBear](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@SassyBear](https://discussions.scouting.org/u/SassyBear)\
**Post date:** [March 29, 2022, 9:49pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/4 "2022-03-29T21:49:09Z")

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Great Thank you so much!

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**Author:** ![SassyBear](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@SassyBear](https://discussions.scouting.org/u/SassyBear)\
**Post date:** [March 29, 2022, 9:51pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/5 "2022-03-29T21:51:49Z")

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Yes, we tried this avenue first and were told they could not do it. We have been researching the best way to correct the issue. I appreciate the help in getting this resolved quickly.

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**Author:** ![brantgurga](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/brantgurga/32/3153_2.png) [@brantgurga](https://discussions.scouting.org/u/brantgurga)\
**Post date:** [March 29, 2022, 10:43pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/6 "2022-03-29T22:43:17Z")

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I saw a page that there was a window of time on the new system (Registrar Tools) where merging wasn’t supported, but my understanding is that capability is there now.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 29, 2022, 10:49pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/7 "2022-03-29T22:49:36Z")

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Well these 2 MIDs have different names - so not sure what councils can do

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [March 29, 2022, 10:58pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/8 "2022-03-29T22:58:09Z")

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That explains why they didn’t find the scout when they came back. The council should be able to correct the incorrect name. They usually want to keep the original one.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [March 30, 2022, 10:58pm UTC](https://discussions.scouting.org/t/need-help-merging-scout-accounts/284369/9 "2022-03-30T22:58:39Z")

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Closed on March 30, 2022, 10:58pm UTC

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