# Need to merge two SB accounts

**URL:** <https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [May 9, 2023, 4:10pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557 "2023-05-09T16:10:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![JohnDean4](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@JohnDean4](https://discussions.scouting.org/u/JohnDean4)\
**Post date:** [May 9, 2023, 4:10pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/1 "2023-05-09T16:10:56Z")

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Hi all, one of our parents has two SB accounts that need to be merged. Could someone help me out? thanks.

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [May 9, 2023, 4:17pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/2 "2023-05-09T16:17:17Z")

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If you can post the BSA IDs and/or Scoutbook User IDs associated with the accounts (no names please!) and specify which information you’ve posted, the SUAC folks can likely help out (or at least help diagnose the cause).

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**Author:** ![JohnDean4](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@JohnDean4](https://discussions.scouting.org/u/JohnDean4)\
**Post date:** [May 9, 2023, 6:00pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/3 "2023-05-09T18:00:39Z")

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Here you go: please merge the following for a scout parent:

13103703 and 13154717

thank you!

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [May 9, 2023, 6:19pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/4 "2023-05-09T18:19:56Z")

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Are these BSA IDs or Scoutbook User IDs? The SUAC folks will need to know that to find them.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [May 9, 2023, 6:48pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/5 "2023-05-09T18:48:17Z")

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@JohnDean4 You had a mix of BSA member number and Scoutbook userID, but I was able to figure it out.

This parent needs to log in with her my.scouting username – not her e-mail address.

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**Author:** ![JohnDean4](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@JohnDean4](https://discussions.scouting.org/u/JohnDean4)\
**Post date:** [May 9, 2023, 7:01pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/6 "2023-05-09T19:01:38Z")

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Got it. Are they now merged? Thanks

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [May 9, 2023, 7:09pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/7 "2023-05-09T19:09:41Z")

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@JohnDean4 Yes, the Scoutbook accounts have been merged.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [May 10, 2023, 7:10pm UTC](https://discussions.scouting.org/t/need-to-merge-two-sb-accounts/362557/8 "2023-05-10T19:10:34Z")

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