New family can't connect

Scoutbook Using Scoutbook
1

Good morning!

I have a brand new family that seems to be having a hard time. Can you please help?
Mom’s ID is 13977483 - I think she’s connected and all set, but I’d appreciate it if you could double check
Dad’s ID is 13989820 - his is the one having trouble

They have a Wolf and a Lion in our Pack and we’d ultimately love for both parents to be connected to both Scouts. Please let me know if you need anything further. Thank you so much!

Trisha

2

@TrishaCheek dad is fixed - he can log in with my.scouting.org user name - which is everything before @ of his email

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