# New Merit Badge Counselor Cannot See Position or Connect to Scouts **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [July 22, 2026, 5:46pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376 "2026-07-22T17:46:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![SandraVan\_Wyk](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@SandraVan\_Wyk](https://discussions.scouting.org/u/SandraVan_Wyk)\ **Post date:** [July 22, 2026, 5:46pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/1 "2026-07-22T17:46:37Z")
I registered a new MBC on 7/17/26. When he logs into SB+ he only sees his registration as a Venturing Participant and is unable to switch the view to MBC. Member id **[129205902](https://mybsa2.scouting.org/WebPortal/Output/proxy.aspx?Method=LoadPage&ResourceCode=CNCL_MC_User_Properties&ContentCode=Akela&MemberID=129205902).** How should I direct him to proceed so he can see his merit badges and connect to Scouts? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [July 22, 2026, 5:48pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/2 "2026-07-22T17:48:53Z")
@SandraVan_Wyk this looks like a duplicate post > [@Merit Badge Counselor unable to see his registration in SB+](https://discussions.scouting.org/t/merit-badge-counselor-unable-to-see-his-registration-in-sb/511353): > > I have registered a new MBC. When he logs into SB+ he only sees his registration as a Venturing Participant and is unable to switch the view to MBC. Member id [129205902](https://mybsa2.scouting.org/WebPortal/Output/proxy.aspx?Method=LoadPage&ResourceCode=CNCL_MC_User_Properties&ContentCode=Akela&MemberID=129205902). How should I direct him to proceed so he can see his merit badges and connect to Scouts? MBC instructions: > **[Scoutbook Plus Merit Badge Counselor Guide - Scoutbook Knowledge Base](https://help.scoutbook.scouting.org/knowledge-base/scoutbook-plus-merit-badge-counselor-guide/)** > > A guide for units working with merit badge counselors can be found here. To be a merit badge counselor you must register with Scouting America at your local council for the position and to be approved to counsel certain badges. For details on how to... ---
**Author:** ![SandraVan\_Wyk](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@SandraVan\_Wyk](https://discussions.scouting.org/u/SandraVan_Wyk)\ **Post date:** [July 22, 2026, 5:54pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/3 "2026-07-22T17:54:42Z")
Reposted, because I still have not gotten a solution. This counselor cannot select MBC and cannot connect to Scouts in SB+. What do we need to do? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [July 22, 2026, 5:56pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/4 "2026-07-22T17:56:42Z")
> [@SandraVan\_Wyk](#): > > [129205902](https://mybsa2.scouting.org/WebPortal/Output/proxy.aspx?Method=LoadPage&ResourceCode=CNCL_MC_User_Properties&ContentCode=Akela&MemberID=129205902) It is a question of MBC and Participant - it has been asked ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [July 22, 2026, 6:04pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/5 "2026-07-22T18:04:15Z")
@SandraVan_Wyk I just watched that account sign in - it works fine - you need to show them how to change profiles to MBC in the top right of screen. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [July 29, 2026, 6:04pm UTC](https://discussions.scouting.org/t/new-merit-badge-counselor-cannot-see-position-or-connect-to-scouts/511376/6 "2026-07-29T18:04:41Z")
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