I am the advancement coordinator for my sons’ troop. I logged into Internet Advancement this morning and all the Scouts on our roster are grayed out and each has an “error symbol” next to their names with the message:
“-Scout name- has created a new primary member ID which is active in another unit. -Scout name- will remain on this roster until their council registrar completes their transfer process or their annual registration for this unit expires.”
So I cannot enter any merit badge information for the troop. Any ideas on why this is happening? Could this be related to rechartering? If so, when will I be able to enter rank/MB information? Thanks!