Newly transferred scout not in roster on Advancements.Scouting.Org

I’m the scoutmaster for a troop. My daughter just bridged over last month but now is not showing up on the roster in advancements.scouting.org. She is in the roster on my.scouting.org. And scoutbook.scouting.org. But not advancements. I have already tried to reset the roster filter. I have already checked that she’s in a patrol.

If it helps at all, she was recently on the roster as an adult and that spontaneously resolved. And when she first transferred, I don’t think this was a problem. But I can’t remember back a few weeks ago to when we first transferred her in. Thanks for your help!

@CathyLeeke

I am looking into this for you.

1 Like

@CathyLeeke

I assume this is for your daughter with first initial E.

She is in a patrol starting with A. In your filter do you have Patrol A selected? Turning off a patrol in the filter will exclude all Scouts in that patrol even if you have not selected Group by Patrol.

Crazy! I just logged back in and it’s fixed. What magic did you do? I clicked reset filter to make sure all people could be shown. Her patrol has 8 girls in it and the other 7 were showing on my roster so I couldn’t figure out why only she wasn’t showing But she’s showing now without me changing anything. After a week of it being wrong. You are magic! Thank you!

@CathyLeeke

I wish I could take credit then I would know why this magically fixed itself. I didn’t make any changes.

@CathyLeeke I think I figured out what the issue was. I have reported it to the developers.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.