# No Organization for Renewal Active **URL:** \ **Category:** Internet Recharter\ **Created:** [December 23, 2025, 1:22am UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963 "2025-12-23T01:22:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ThomasSmith20](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@ThomasSmith20](https://discussions.scouting.org/u/ThomasSmith20)\ **Post date:** [December 23, 2025, 1:22am UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/1 "2025-12-23T01:22:35Z")
I’ve helped several members renew membership in our Troop, finally getting around to mine. I’m the committee chair for both a pack and a troop. Others in the Troop have successfully completed renewal including my wife and child, does not seem to be a recharter issue. I can’t click on anything except to toggle the switch for multiples at the top, can’t go to payment. No recent position changes since the last renewal/recharter. Committee chair positions not listed, only merit badge and Nova. BSA ID **128948853** Getting this message after my secondary positions are listed. “_No organizations for renewal are active_.” (Bottom of image below) When I click on “Click to print for manual pay” I get a small error box that pops open then closes immediately and a small error message at the top (see image top) “_Error generating paperwork please try again_” ![t3](https://global.discourse-cdn.com/scouting/original/3X/6/e/6e3357d482843c10c30b9033888a0bfadab4bfcb.png) Clicking on Go back to my renewals gives me this page (and it loops back and forth). Has two entries for my primary. (I’ve not completed renewal so not sure what the completed signifies. ![T4](https://global.discourse-cdn.com/scouting/original/3X/e/f/ef314e91f0987ab3be5125240ddeb2620f557817.png) Thanks very much -Tom ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 23, 2025, 6:03am UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/2 "2025-12-23T06:03:35Z")
@ThomasSmith20- did the unit do it’s renewal? ---
**Author:** ![ThomasSmith20](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@ThomasSmith20](https://discussions.scouting.org/u/ThomasSmith20)\ **Post date:** [December 23, 2025, 6:36am UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/3 "2025-12-23T06:36:43Z")
As far as I know everything went well with recharter. Plus my wife, daughter and a few scouts have completed the process, and they are all primary registered with the same troop. Also tried a different browser, got the same error clicking on print to pay, and the message at the bottom. Here are the current and future charter status. ![t5](https://global.discourse-cdn.com/scouting/original/3X/7/d/7d1a2853fc15a5363331b2f3d63aa0852f721223.png) -Tom ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 23, 2025, 8:59am UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/4 "2025-12-23T08:59:01Z")
@ThomasSmith20- this seems like a talk to council issue. Nobody on the forums that supports [my.scouting.org](http://my.scouting.org) ---
**Author:** ![JacksonButler](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@JacksonButler](https://discussions.scouting.org/u/JacksonButler)\ **Post date:** [December 23, 2025, 1:52pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/5 "2025-12-23T13:52:34Z")
This exact same problem is happening to me. I put in a request with the council to look into it but it appears to be an issue with [myscouting.com](http://myscouting.com). I’ve spent about an hour messing around with this - on my phone, computer, different browsers,etc. Very frustrating. ---
**Author:** ![PeterMonaghan1](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/petermonaghan1/32/33338_2.png) [@PeterMonaghan1](https://discussions.scouting.org/u/PeterMonaghan1)\ **Post date:** [December 23, 2025, 3:17pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/6 "2025-12-23T15:17:10Z")
I have a scout or two experiencing the same issue. I would love to hear how this was resolved. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [December 23, 2025, 3:18pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/7 "2025-12-23T15:18:23Z")
I think these are talk to council to turn in a National Membercare ticket ---
**Author:** ![AustinSchneider1](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@AustinSchneider1](https://discussions.scouting.org/u/AustinSchneider1)\ **Post date:** [December 23, 2025, 3:20pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/8 "2025-12-23T15:20:07Z")
Having the same issue. I’m doubtful this would be resolved in the days during the holidayt. If not resolved, what does this mean for our membership? Will it just be stayed? ---
**Author:** ![PeterMonaghan1](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/petermonaghan1/32/33338_2.png) [@PeterMonaghan1](https://discussions.scouting.org/u/PeterMonaghan1)\ **Post date:** [December 23, 2025, 3:20pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/9 "2025-12-23T15:20:59Z")
“National Membercare” ticket? I have to admit that this is something I haven’t heard about before. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [December 23, 2025, 3:22pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/10 "2025-12-23T15:22:55Z")
@AustinSchneider1 if registration ends 12/31 - it would go into a 60 day grace period for renewal. I would talk to council for them to send in a Membercare ticket - or perhaps they have seen something in their registrar forums ---
**Author:** ![AustinSchneider1](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@AustinSchneider1](https://discussions.scouting.org/u/AustinSchneider1)\ **Post date:** [December 23, 2025, 4:06pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/11 "2025-12-23T16:06:40Z")
Thanks. The 60 day grace period takes some of the stress out of the issue. Will reach out to council (somehow). Seems like this is an issue across multiple councils, meaning an issue with the [scouting.org](http://scouting.org) registration platform. ---
**Author:** ![AustinSchneider1](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@AustinSchneider1](https://discussions.scouting.org/u/AustinSchneider1)\ **Post date:** [December 23, 2025, 4:14pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/12 "2025-12-23T16:14:21Z")
I’ve emailed our council Registrar (Margarita Bernal, Sam Houston Area Council) and sent her a link to this forum. I’d suggest other leaders do the same on here. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [December 23, 2025, 4:30pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/13 "2025-12-23T16:30:11Z")
@AustinSchneider1 I would email back and say forum suggested they submit a Membercare Ticket ---
**Author:** ![AustinSchneider1](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@AustinSchneider1](https://discussions.scouting.org/u/AustinSchneider1)\ **Post date:** [December 23, 2025, 4:38pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/14 "2025-12-23T16:38:43Z")
Just for logging, I’ve attached two screenshots of the issue I am seeing. Council already responded saying they “reset the profile” on their end. Nothing has changed. ![Screenshot 2025-12-23 at 10.29.57 AM](https://global.discourse-cdn.com/scouting/original/3X/0/9/097cab3bb2cee644c781da05d52046160e4a38d9.jpeg) ![Screenshot 2025-12-23 at 10.29.35 AM](https://global.discourse-cdn.com/scouting/original/3X/c/3/c31f75f5fc009ec6f35145119e5046efb2a94bce.jpeg) @DonovanMcNeil I will ask them to submit a Membercare Ticket. ---
**Author:** ![AustinSchneider1](https://avatars.discourse-cdn.com/v4/letter/a/34f0e0/32.png) [@AustinSchneider1](https://discussions.scouting.org/u/AustinSchneider1)\ **Post date:** [December 23, 2025, 4:55pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/15 "2025-12-23T16:55:23Z")
Just an update for me for this with the same problem, my “MID” is not in there database. My council registrar has submitted a ticket to National to track down my MID. I don’t know what that is, but she has taken some action. Due to holidays and people not necessarily in the office, I don’t expect a response immediately. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [December 23, 2025, 5:22pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/16 "2025-12-23T17:22:43Z")
@AustinSchneider1 MID means member ID number. ---
**Author:** ![JosephDoyle2](https://avatars.discourse-cdn.com/v4/letter/j/3bc359/32.png) [@JosephDoyle2](https://discussions.scouting.org/u/JosephDoyle2)\ **Post date:** [December 23, 2025, 7:40pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/17 "2025-12-23T19:40:58Z")
I am having the same issue no organizations found for me or my son. And I am getting repeated emails that my membership is soon expiring. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [December 23, 2025, 7:43pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/18 "2025-12-23T19:43:36Z")
@JosephDoyle2- talk to your local council ---
**Author:** ![WilliamElton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/williamelton/32/27940_2.png) [@WilliamElton](https://discussions.scouting.org/u/WilliamElton)\ **Post date:** [December 23, 2025, 10:26pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/19 "2025-12-23T22:26:42Z")
Are we sure this isn’t a bug? We have an adult leader getting the same error. Seems there’s a flurry of problems today. I (CC) submitted our unit renewal this morning, and it’s listed “awaiting approval”. The unit doesn’t expire until 12/31. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [December 23, 2025, 10:31pm UTC](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963/20 "2025-12-23T22:31:47Z")
It may or may not be a bug (although it sure doesn’t sound like it’s working as intended). However, the developer group that supports my.scouting only takes MemberCare tickets/bug reports from council professional staff. Thus all of the recommendations to contact the council for resolution. The SUAC volunteers here don’t have the ability to submit bug reports for anything other than the classic Scoutbook, Scoutbook+ and Scouting app platforms (and I’m not even 100% certain about the last one). [Next page](https://discussions.scouting.org/t/no-organization-for-renewal-active/508963.md?page=2)