Hello, I am having 2 problems. I have a youth that is dual registered in the Troop and the Crew. I am the advancement chair for both Units. He earned his Eagle in December 2019 and joined the Crew in January 2020. I have been trying to add his Venturing Rank and Discovery Rank into SB and the Approved/Recorded box is grayed out. When I go into IA, I see Not Approved Ranks and it lists the 3 Venturing ranks. I have tried everything and can’t seem to get the box ungrayed or the Ranks approved. I have no problem with his brother’s advancement.