Not Authorized to access this API

Getting this error when I try to view an adult leader’s profile.

Provide BSA # and we can look at it

Is this for a pack or troop?

Troop

and it’s any adult leader, not just one

What are your registered and functional roles in the unit? What role is selected under the fleur de lis dropdown menu in the upper right corner of the IA2 window?

I’m registered as Troop Admin, Assistant Scoutmaster, and Unit Advancement Chair, which is what’s selected.