# 'Not Connected to Scout'

**URL:** <https://discussions.scouting.org/t/not-connected-to-scout/215703>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [January 10, 2021, 7:43pm UTC](https://discussions.scouting.org/t/not-connected-to-scout/215703 "2021-01-10T19:43:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ShaunaWilliams](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@ShaunaWilliams](https://discussions.scouting.org/u/ShaunaWilliams)\
**Post date:** [January 10, 2021, 7:43pm UTC](https://discussions.scouting.org/t/not-connected-to-scout/215703/1 "2021-01-10T19:43:08Z")

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I’m the Advancement Chair for our unit. I just logged in to approve a merit badge, after being notified by the counselor that the scout had completed the work, and I get a message saying I’m not connected to the scout. This same message shows up when I click on any scout name in our troop. Please help.

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**Author:** ![ShaunaWilliams](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@ShaunaWilliams](https://discussions.scouting.org/u/ShaunaWilliams)\
**Post date:** [January 10, 2021, 7:44pm UTC](https://discussions.scouting.org/t/not-connected-to-scout/215703/2 "2021-01-10T19:44:55Z")

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Never mind. Working now. Our committee chair had to add me (again). This is the second time this has happened. Why does Scoutbook automatically remove me every January?

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [January 10, 2021, 7:49pm UTC](https://discussions.scouting.org/t/not-connected-to-scout/215703/3 "2021-01-10T19:49:19Z")

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Shauna,

The organizational roles expire each year when the unit’s charter expires. We thought they would not be removed this year but apparently they were. I will discuss this again with BSA IT.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [January 17, 2021, 7:49pm UTC](https://discussions.scouting.org/t/not-connected-to-scout/215703/4 "2021-01-17T19:49:29Z")

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