# On line Registration Error **URL:** \ **Category:** My Scouting Tools\ **Created:** [February 10, 2022, 7:49pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622 "2022-02-10T19:49:50Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![LeahGrossi](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LeahGrossi](https://discussions.scouting.org/u/LeahGrossi)\ **Post date:** [February 10, 2022, 7:49pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/1 "2022-02-10T19:49:50Z")
Parent trying to use online registration. Is a Lapsed adult. Get following error ![image](https://global.discourse-cdn.com/scouting/original/3X/4/6/4694068bbe7613ec1506beaa1e762a3298c7b46c.png) It happens after the background check filled out. Something went wrong following keywords unknown will be ignored Max Min value: invalid request Help ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 10, 2022, 7:51pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/2 "2022-02-10T19:51:46Z")
What is the adult’s BSA member number? (No names please) ---
**Author:** ![LeahGrossi](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LeahGrossi](https://discussions.scouting.org/u/LeahGrossi)\ **Post date:** [February 10, 2022, 8:25pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/3 "2022-02-10T20:25:04Z")
Adult Scouter BSA number is 14089140 ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 10, 2022, 8:35pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/4 "2022-02-10T20:35:24Z")
Please ask him to log out and try again. At my.scouting he had 2 BSA member numbers and both were set as “primary”. ---
**Author:** ![LeahGrossi](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LeahGrossi](https://discussions.scouting.org/u/LeahGrossi)\ **Post date:** [February 10, 2022, 8:50pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/5 "2022-02-10T20:50:43Z")
Thank you, I will let you know if successful or not. ---
**Author:** ![TammiLasater](https://avatars.discourse-cdn.com/v4/letter/t/94ad74/32.png) [@TammiLasater](https://discussions.scouting.org/u/TammiLasater)\ **Post date:** [February 11, 2022, 2:14am UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/6 "2022-02-11T02:14:31Z")
Hello, We are encountering the same error message. We only see one member number on the account. BSA Number: 134680965 ---
**Author:** ![LeahGrossi](https://avatars.discourse-cdn.com/v4/letter/l/f19dbf/32.png) [@LeahGrossi](https://discussions.scouting.org/u/LeahGrossi)\ **Post date:** [February 11, 2022, 4:14am UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/7 "2022-02-11T04:14:56Z")
It worked! Thank you so much for your help! ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 11, 2022, 4:56am UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/8 "2022-02-11T04:56:33Z")
@TammiLasater Are you trying to register yourself? Or a Scout? ---
**Author:** ![TammiLasater](https://avatars.discourse-cdn.com/v4/letter/t/94ad74/32.png) [@TammiLasater](https://discussions.scouting.org/u/TammiLasater)\ **Post date:** [February 11, 2022, 6:12am UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/9 "2022-02-11T06:12:14Z")
@JenniferOlinger myself (adult). ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 11, 2022, 1:31pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/10 "2022-02-11T13:31:56Z")
@TammiLasater do you know if the unit you are trying to join TAKES Adults online? The unit has to take action to do it ---
**Author:** ![BrendaWashington](https://avatars.discourse-cdn.com/v4/letter/b/e9bcb4/32.png) [@BrendaWashington](https://discussions.scouting.org/u/BrendaWashington)\ **Post date:** [February 12, 2022, 3:18pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/11 "2022-02-12T15:18:23Z")
@DonovanMcNeil Thank you for you reply and trying to troubleshoot the issue. I am the registrar for the unit @TammiLasater is applying to. The unit does take Adult applications online and our last adult application was submitted one month prior. I can submit a paper application if needed for her, but we were trying to see if there was a solution for this error first. Thanks again! ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [February 12, 2022, 4:58pm UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/12 "2022-02-12T16:58:26Z")
@BrendaWashington You might want to submit a ticket to national via your channels also. If there’s a bigger issue going on, they can identify it. ---
**Author:** ![AbhishakPriya](https://avatars.discourse-cdn.com/v4/letter/a/b4bc9f/32.png) [@AbhishakPriya](https://discussions.scouting.org/u/AbhishakPriya)\ **Post date:** [February 18, 2022, 12:02am UTC](https://discussions.scouting.org/t/on-line-registration-error/273622/13 "2022-02-18T00:02:24Z")
I am getting same Error: My Member ID: 135154898 It seems I have another member Id too. But this one is set as primary.