# Online Recharter **URL:** \ **Category:** Internet Recharter\ **Tags:** reports\ **Created:** [October 25, 2021, 5:28pm UTC](https://discussions.scouting.org/t/online-recharter/255879 "2021-10-25T17:28:53Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [October 26, 2021, 7:18pm UTC](https://discussions.scouting.org/t/online-recharter/255879/21 "2021-10-26T19:18:03Z")
@AmyClabough I will send you a direct message \> look at top right Avatar to find it \> it will be a green dot with a number 1 \> it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC) ---
**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\ **Post date:** [October 26, 2021, 7:18pm UTC](https://discussions.scouting.org/t/online-recharter/255879/22 "2021-10-26T19:18:41Z")
Just as a piece of data, it is still in my menu structure. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [October 26, 2021, 7:38pm UTC](https://discussions.scouting.org/t/online-recharter/255879/23 "2021-10-26T19:38:06Z")
@AmyClabough thanks for helping us find a clue to this ---
**Author:** ![AmyClabough](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@AmyClabough](https://discussions.scouting.org/u/AmyClabough)\ **Post date:** [October 26, 2021, 7:40pm UTC](https://discussions.scouting.org/t/online-recharter/255879/24 "2021-10-26T19:40:00Z")
Good luck solving the mystery! @DonovanMcNeil ---
**Author:** ![JenniferCooper4](https://avatars.discourse-cdn.com/v4/letter/j/a9adbd/32.png) [@JenniferCooper4](https://discussions.scouting.org/u/JenniferCooper4)\ **Post date:** [October 26, 2021, 8:17pm UTC](https://discussions.scouting.org/t/online-recharter/255879/25 "2021-10-26T20:17:22Z")
I figured re-charter had closed and I was going to be “in trouble” since we were originally told re-charter would only be open like 10/16-23. I was waiting on one piece and missed the deadline. ---
**Author:** ![AaronArnold](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@AaronArnold](https://discussions.scouting.org/u/AaronArnold)\ **Post date:** [October 27, 2021, 11:24am UTC](https://discussions.scouting.org/t/online-recharter/255879/26 "2021-10-27T11:24:05Z")
So I was working fine yesterday, but today the option is gone for me as well. Key 3 delegate is my role. Only difference with today is that whereas in previous days it would default me to the Pack, today the access defaulted me to the Troop I am also a part of (where I don’t have recharter access) and using the drop down to switch to the pack didn’t restore the recharter link. ---
**Author:** ![ColetteWitherspoon](https://avatars.discourse-cdn.com/v4/letter/c/5f8ce5/32.png) [@ColetteWitherspoon](https://discussions.scouting.org/u/ColetteWitherspoon)\ **Post date:** [October 27, 2021, 2:39pm UTC](https://discussions.scouting.org/t/online-recharter/255879/27 "2021-10-27T14:39:00Z")
I also was working in it yesterday and today do not have access. I am an ‘I.T.’ person and would be happy to help troubleshoot. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [October 27, 2021, 2:41pm UTC](https://discussions.scouting.org/t/online-recharter/255879/28 "2021-10-27T14:41:45Z")
@ColetteWitherspoon - check here: > [@Internet Recharter is gone for me](https://discussions.scouting.org/t/internet-recharter-is-gone-for-me/256196): > > Lets Collect some Data if you do not see recharter - No conversation please - maybe a pattern will emerge Please list this so we can pass it on to Developers Your Position (that allows access to IR) Your Unit Type Unit Expiry Date How you Log in (User/Pass; Apple; Google) Operating System Browser/Version Example (but mine works) Scoutmaster Troop 12/31/21 User/pass Mac 10.13 Chrome 16 ---
**Author:** ![ThorstenCassel](https://avatars.discourse-cdn.com/v4/letter/t/54ee81/32.png) [@ThorstenCassel](https://discussions.scouting.org/u/ThorstenCassel)\ **Post date:** [October 27, 2021, 2:52pm UTC](https://discussions.scouting.org/t/online-recharter/255879/29 "2021-10-27T14:52:42Z")
Recharter button disappeared yesterday. It was still there on Tuesday. Role: Committee chair Unit: Cradle of Liberty, Lafayette, Pack 0608 Windows 10 with Microsoft Edge Chromium Login via [scouting.org](http://scouting.org) credentials. ![image](https://global.discourse-cdn.com/scouting/original/2X/e/e0fd2f6f7fb2ede9fdb6e6c7b6d09ac029fe0fe6.png) ---
**Author:** ![SarahGoodell](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@SarahGoodell](https://discussions.scouting.org/u/SarahGoodell)\ **Post date:** [October 27, 2021, 3:48pm UTC](https://discussions.scouting.org/t/online-recharter/255879/30 "2021-10-27T15:48:44Z")
Committee Chair Troop Exp 12/31/21 Log in using user/password Dell computer/Windows 10 Pro/Chrome browser ---
**Author:** ![MaryanneJones](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@MaryanneJones](https://discussions.scouting.org/u/MaryanneJones)\ **Post date:** [October 27, 2021, 3:58pm UTC](https://discussions.scouting.org/t/online-recharter/255879/31 "2021-10-27T15:58:01Z")
I am unable to access recharter in Internet Advancement. Will this situation be fixed soon? Thank you for an update. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [October 27, 2021, 4:07pm UTC](https://discussions.scouting.org/t/online-recharter/255879/32 "2021-10-27T16:07:02Z")
So does the bigger IA seem to still work for you? ---
**Author:** ![MaryanneJones](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@MaryanneJones](https://discussions.scouting.org/u/MaryanneJones)\ **Post date:** [October 27, 2021, 4:13pm UTC](https://discussions.scouting.org/t/online-recharter/255879/33 "2021-10-27T16:13:02Z")
Yes, I am able to use IA. The recharter link that had been there is now not showing. So I have no access to the recharter part. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [November 3, 2021, 4:13pm UTC](https://discussions.scouting.org/t/online-recharter/255879/34 "2021-11-03T16:13:36Z")
Closed on November 3, 2021, 4:13pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed. [Previous page](https://discussions.scouting.org/t/online-recharter/255879.md?page=1)