# Online Registration "Go to Checkout Summary" Spins **URL:** \ **Category:** My Scouting Tools\ **Created:** [October 13, 2022, 11:51pm UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125 "2022-10-13T23:51:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Allison](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@Allison](https://discussions.scouting.org/u/Allison)\ **Post date:** [October 13, 2022, 11:51pm UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/1 "2022-10-13T23:51:45Z")
Hello. I’ve been trying to fill out an online adult volunteer application for several days. I can complete the first page to link to my myscouting account, I can complete the second page with the background information, and then I click the button for Terms and Conditions. The modal box appears, I e-sign it, and when I click Go to Checkout Summary, a spinner appears on the button and spins and spins indefinitely. I’ve tried on a Windows laptop with Firefox and Edge; a Macbook with Firefox, Firefox Private Window, Chrome, and Chrome Incognito Window; and a Windows desktop with Chrome. Same result every time. Member #14148976 Thank you! ---
**Author:** ![WilliamNelson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/williamnelson/32/45_2.png) [@WilliamNelson](https://discussions.scouting.org/u/WilliamNelson)\ **Post date:** [October 14, 2022, 4:41am UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/2 "2022-10-14T04:41:18Z")
Reach out to your council Registrar for assistance. ---
**Author:** ![JamesDavis20](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jamesdavis20/32/21786_2.png) [@JamesDavis20](https://discussions.scouting.org/u/JamesDavis20)\ **Post date:** [March 17, 2023, 1:45am UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/3 "2023-03-17T01:45:36Z")
I am experiencing the same exact issue. Were you ever able to resolve it? ---
**Author:** ![JonathanWarne](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JonathanWarne](https://discussions.scouting.org/u/JonathanWarne)\ **Post date:** [September 18, 2023, 12:18am UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/4 "2023-09-18T00:18:56Z")
I’m experiencing the same issue as well. Did anyone find a fix for this? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [September 18, 2023, 2:29am UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/5 "2023-09-18T02:29:31Z")
@JonathanWarne - contacf your council ---
**Author:** ![JonathanWarne](https://avatars.discourse-cdn.com/v4/letter/j/b5ac83/32.png) [@JonathanWarne](https://discussions.scouting.org/u/JonathanWarne)\ **Post date:** [September 18, 2023, 11:57pm UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/6 "2023-09-18T23:57:02Z")
For anyone else wondering, using incognito mode on the chrome browser solved the problem. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 19, 2023, 11:57pm UTC](https://discussions.scouting.org/t/online-registration-go-to-checkout-summary-spins/317125/7 "2023-09-19T23:57:56Z")
Closed on September 19, 2023, 11:57pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.