# Parent can’t seem to connect to Scout in SB **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [June 9, 2026, 1:32am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953 "2026-06-09T01:32:07Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![MarkHolley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markholley/32/22802_2.png) [@MarkHolley](https://discussions.scouting.org/u/MarkHolley)\ **Post date:** [June 9, 2026, 1:32am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/1 "2026-06-09T01:32:07Z")
I have a mother that logs in, and can’t seem to connect to son. What steps should we take? Thanks! ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [June 9, 2026, 1:55am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/2 "2026-06-09T01:55:25Z")
Parents/guardians can’t connect themselves to their scouts in SB+. The unit Key 3 or the connected parent/guardian can make the connection by clicking on the “+” underneath the scout’s relationships in the scout’s profile on SB+, then providing the required information. The registrar can also add these parent/guardian relationships. If you post the scout’s Member ID (no names, please!), the SUAC may be able to take a look and see if there is some other issue at play. ---
**Author:** ![MarkHolley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markholley/32/22802_2.png) [@MarkHolley](https://discussions.scouting.org/u/MarkHolley)\ **Post date:** [June 9, 2026, 3:48am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/3 "2026-06-09T03:48:37Z")
Hello, I see her linked in SB, but when she logs into my.scouting, it takes her to her page with no way to see her son? Thanks, Mark Someone replied to your post. > ![](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/45/3113_2.png "CharleyHamilton") | [Charley Hamilton](https://discussions.scouting.org/u/charleyhamilton) CharleyHamilton > June 9 | > > - | - | Parents/guardians can’t connect themselves to their scouts in SB+. The unit Key 3 or the connected parent/guardian can make the connection by clicking on the “+” underneath the scout’s relationships in the scout’s profile on SB+, then providing the required information. The registrar can also add these parent/guardian relationships. If you post the scout’s Member ID (no names, please!), the SUAC may be able to take a look and see if there is some other issue at play. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [June 9, 2026, 3:50am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/4 "2026-06-09T03:50:40Z")
@MarkHolley Please post the member ID of the parent, if known. If not known, please post the Scout’s member ID number. (No names, please) ---
**Author:** ![MarkHolley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/markholley/32/22802_2.png) [@MarkHolley](https://discussions.scouting.org/u/MarkHolley)\ **Post date:** [June 9, 2026, 4:22am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/5 "2026-06-09T04:22:30Z")
Here you go… ![image0.jpeg](https://global.discourse-cdn.com/scouting/original/3X/f/0/f0ce29586d0a844fc063938492a8b24f0dda1622.jpeg) Thanks! Mark ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [June 9, 2026, 4:37am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/6 "2026-06-09T04:37:21Z")
@MarkHolley She appears to have the correct relationship. There isn’t much for her to see in my.Scouting for her child. Please have her log into Scoutbook Plus by clicking on the Scouting America Web Links → Scoutbook Plus: ![Screenshot 2026-06-08 213637](https://global.discourse-cdn.com/scouting/original/3X/a/3/a39b911762dd30cacff87c4cbcf9ca78556a3882.png) ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [June 16, 2026, 4:37am UTC](https://discussions.scouting.org/t/parent-can-t-seem-to-connect-to-scout-in-sb/510953/7 "2026-06-16T04:37:45Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.