# Parent can't see Unit Forum **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [August 24, 2019, 10:20pm UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186 "2019-08-24T22:20:19Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![RobertMeacham](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/robertmeacham/32/647_2.png) [@RobertMeacham](https://discussions.scouting.org/u/RobertMeacham)\ **Post date:** [August 24, 2019, 10:20pm UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/1 "2019-08-24T22:20:20Z")
A parent in our unit is trying to log in to our unit forum in [Discussions.scouting.org](http://Discussions.scouting.org). (They aren’t using Single Sign On since, as a parent only they don’t have a my.scouting profile.) They can log in to Scoutbook and see the Scout and the unit. From the Home Page they can click on Forums and get to the top Forums page, and browse the topics there, but without the unit forum. Clicking the Log In button immediately gives a “System error (-21)”, without the option of supplying login credentials. We had been using the Legacy Forums for topical discussion and communication, and would like to do the same with the new forums, but if only unit leaders with SSO can see the unit forum that won’t work. Has anyone encountered this, and what is the solution? ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [August 25, 2019, 12:36am UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/2 "2019-08-25T00:36:16Z")
Send an email to [scoutbook.support@scouting.org](mailto:scoutbook.support@scouting.org) with the parent’s email address. Post the ticket number back here. ---
**Author:** ![RobertMeacham](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/robertmeacham/32/647_2.png) [@RobertMeacham](https://discussions.scouting.org/u/RobertMeacham)\ **Post date:** [August 30, 2019, 1:53am UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/3 "2019-08-30T01:53:32Z")
Well, okay. Here it is: the incident # is SSD-76267 ---
**Author:** ![SteveCagigas](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stevecagigas/32/2606_2.png) [@SteveCagigas](https://discussions.scouting.org/u/SteveCagigas)\ **Post date:** [September 3, 2019, 11:38am UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/4 "2019-09-03T11:38:24Z")
Can this parent access a discussion on your unit forum if you give them the direct link to the topic? ---
**Author:** ![RobertMeacham](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/robertmeacham/32/647_2.png) [@RobertMeacham](https://discussions.scouting.org/u/RobertMeacham)\ **Post date:** [September 3, 2019, 12:24pm UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/5 "2019-09-03T12:24:51Z")
No. We get “You must log in to see this topic” ---
**Author:** ![SteveCagigas](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stevecagigas/32/2606_2.png) [@SteveCagigas](https://discussions.scouting.org/u/SteveCagigas)\ **Post date:** [September 3, 2019, 12:33pm UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/6 "2019-09-03T12:33:17Z")
Thanks for confirming. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 10, 2019, 12:33pm UTC](https://discussions.scouting.org/t/parent-cant-see-unit-forum/128186/7 "2019-09-10T12:33:20Z")
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