Parent connection shows up twice, can't login, can't edit profile

Scoutbook Using Scoutbook
1

We’re in Council 138, Pack 3073 (182444). Scout’s parent was never able to login with original invitation. Every time we resent the invitation, following the instructions failed. Scout ID = 10263418.
I think the adult ID is 10263420. Another account was attempted later with ID 10351181.

When I as COR try to edit either profile I get either “personGuid” must be a valid GUID or there is no member ID showing in his profile page. He is a registered adult and now a leader in our Pack so we would appreciate getting him a working login one way or another.

2

This adult’s BSA member number is 136444305. However, he does not appear to be registered as an adult leader, yet.

I have merged his Scoutbook accounts, so everything should be fixed now. His training should merge overnight.

3

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