We have a new crossover family having trouble connecting properly in scoutbook. The mom is properly connected to the scout, but dad is not – the dad accounts that show in scoutbook are not the correct ones linked to his BSAID, and they don’t seem to have an associated id#. Can you help?
Scout-14362856
Dad- 141591837 (not connected to a scout)
Mom-14362732 (connected to scout)
